
Senior Project Manager
2 days ago
KPIs / OKRs
The key performance indicators (KPIs) and objectives and key results (OKRs) for this role include:
- Successful setup and operation of the project management office;
- Timely and effective development and agreement of the migration masterplan;
- Efficient and accurate documentation of the customer conversion journey;
- Achievement of conversion performance targets;
- Effective coordination and communication between stakeholders;
- Successful execution of portfolio optimization activities;
- Adherence to project timelines and milestones;
- Effective management and resolution of issues and roadblocks;
- Regular and accurate reporting on project status.
Knowledge and Experience
The successful candidate should have:
- Bachelor's degree in a related field (e.g., project management, engineering, technology);
- PMP (or similar) project management certification;
- 7 years+ of experience in project management, with a focus on end-to-end project management of complex projects within the banking/payment domain;
- Strong project management skills with a focus on large-scale conversion programs;
- Experience working on banking/payment product and proposition launches and solution deployments in multiple markets;
- Strong knowledge of project management and technology delivery methodologies;
- Excellent understanding of portfolio optimization and customer conversion processes;
- Strong technical knowledge and the ability to converse with technology teams to address challenges within project constraints;
- Excellent leadership, communication, and interpersonal skills, with the ability to build and maintain relationships with stakeholders;
- Strong problem-solving and analytical skills, with the ability to identify and manage project risks;
- Experience managing schedules and resources, with a focus on delivering projects on time to the required quality standards;
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment and manage multiple priorities;
- Proactive and detail-oriented approach to problem-solving.
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