Senior Program Manager

2 days ago

Muscat, Muscat, Oman beBee Careers Full time

The role of Lead Project Manager- Cards Conversion requires a professional with extensive experience in project management, particularly in large-scale conversion programs within the banking/payment domain.

Key Responsibilities:
  • Setting Up a Project Management Office to Oversee the Conversion Program;
  • Developing and Agreeing the Overall Migration Masterplan, Considering All Required Elements;
  • Acting as a Single Point of Contact Between Stakeholders in Relation to the Conversion Program;
  • Driving Operational Aspects of the Conversion, Including Documentation of the Proposed Customer Conversion Journey;
  • Coordinating with Teams Such as IT, Marketing, Procurement, and Product to Ensure Tasks are Executed as Per the Masterplan;
  • Overseeing and Driving the Day-to-Day Execution of the Conversion;
  • Coordinating Between Different Internal and External Stakeholders;
  • Managing and Documenting Risk, Issues, and Dependencies for the Conversion, Ensuring That the Appropriate Escalation Is Taken as Needed;
  • Monitoring and Reporting on Conversion Performance on a Regular Basis;
  • Driving the Execution of Portfolio Optimization Activities to Drive Desired Portfolio Behavior Post Conversion;
KPIs / OKRs:
  • Successful Setup and Operation of the Project Management Office;
  • Timely and Effective Development and Agreement of the Migration Masterplan;
  • Efficient and Accurate Documentation of the Customer Conversion Journey;
  • Achievement of Conversion Performance Targets;
  • Effective Coordination and Communication Between Stakeholders;
  • Successful Execution of Portfolio Optimization Activities;
  • Adherence to Project Timelines and Milestones;

This position is ideal for professionals who have experience working on complex projects and can effectively manage multiple priorities. The ability to communicate complex ideas and collaborate with stakeholders is essential for success in this role.

Requirements:
  • Bachelor's Degree in a Related Field (e.g., Project Management, Engineering, Technology);
  • PMP (or Similar) Project Management Certification;
  • 7+ Years of Experience in Project Management, With a Focus on End-to-End Project Management of Complex Projects Within the Banking/Payment Domain;
  • Strong Project Management Skills With a Focus on Large-Scale Conversion Programs;
  • Experience Working on Banking/Payment Product and Proposition Launches and Solution Deployments in Multiple Markets;
  • Strong Knowledge of Project Management and Technology Delivery Methodologies;
  • Excellent Understanding of Portfolio Optimization and Customer Conversion Processes;
  • Strong Technical Knowledge and the Ability to Converse With Technology Teams to Address Challenges Within Project Constraints;
  • Excellent Leadership, Communication, and Interpersonal Skills, With the Ability to Build and Maintain Relationships With Stakeholders;
About the Role:
  • Drive the execution of portfolio optimization activities to drive desired portfolio behavior post-conversion;
  • Monitor and report on conversion performance on a regular basis;
  • Manage and document risk, issues, and dependencies for the conversion, ensuring that the appropriate escalation is taken as needed;
Job Requirements:
  • PMP (or similar) project management certification;
  • 7+ years of experience in project management, with a focus on end-to-end project management of complex projects within the banking/payment domain;
  • Strong technical knowledge and the ability to converse with technology teams to address challenges within project constraints;

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