
Enterprise Applications Manager
23 hours ago
The role of Senior Application Specialist is critical to the organization's success.
Job OverviewThis position involves managing day-to-day operations, configuration, and support of key enterprise applications, including Business Support System (BSS), Workforce Management (WFM), Enterprise Resource Planning (ERP), and SharePoint systems.
- Manage application upgrades, patches, testing, and deployment activities with minimal disruption to business operations.
- Serve as the subject matter expert and primary point of contact for application-related issues and enhancements.
- Collaborate with business users to understand requirements and translate them into system functionalities or changes.
Main Responsibilities:
- Ensure integration between applications and with other IT systems is functioning correctly and securely.
- Monitor system performance, usage, and health, proactively addressing issues before they impact users.
- Provide training and support to end-users to enhance application adoption and effective usage.
Key Skills and Qualifications:
- Bachelor's degree in Computer Science, Computer Engineering, Information System or any related field.
- 5-7 years of demonstrated relevant experience in applications.
- Background in Web Services (SOAP, REST, JSON).
Required Skills and Qualifications:
- Creativity & ability to think outside the box is important.
- Excellent interpersonal skills and solid communication with all levels of management.
- Able to multitask, prioritize, and manage time efficiently.
Additional Requirements:
- English (fluent written and verbal) Mandatory.
Industry Trends and Challenges:
- Familiarity with banking and broking industries.
- Hands-on experience with software development and documentation.
About the Role:
This role requires a highly motivated and self-directed individual who can work collaboratively with team members and business users to clarify requirements and confirm design/implementation.
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