
Performance and Innovation Manager
1 day ago
Job Requirements
To be successful in this role, you will need to have a strong background in learning and development, with experience in designing and delivering training programs that drive business results. You will also need to have excellent communication and interpersonal skills, as well as the ability to work effectively with colleagues at all levels.
Key Responsibilities
- Develop and implement a comprehensive learning and development strategy that aligns with the hotel's business objectives.
- Design and deliver training programs that meet the needs of colleagues at all levels, from onboarding new employees to developing senior leaders.
- Conduct regular coaching and mentoring sessions with colleagues to support their career development and performance improvement.
- Collaborate with department heads and executive committee members to identify learning and development needs and develop strategic plans to address them.
- Manage the performance management process, including goal setting, feedback, and evaluation.
- Oversee the quality assurance processes within the hotel, ensuring compliance with company policies and procedures.
- Develop and implement metrics to measure the effectiveness of learning and development initiatives.
- Stay up-to-date with industry trends and best practices in learning and development, sharing knowledge and insights with colleagues and leadership.
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