Infrastructure Manager

2 days ago


Muscat, Muscat, Oman Nawras Full time

About the Role: As the Head of IT Infrastructure, you will be responsible for planning, designing, and maintaining an optimal level of infrastructure performance and operation.

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  • Key Responsibilities:

    1. Preparing plans and budgets for infrastructure and its related systems and projects
    2. Preparing and distributing department weekly and monthly reports
    3. Planning company Infrastructure Capacity, Availability, and BCP
    4. Motivating and supporting the Infrastructure team for day-to-day activities
    5. Ensuring balanced role distribution for the entire operational task per resource
    6. Negotiating supplier purchase, service, and maintenance agreements
    7. Closely coordinating with business stakeholders
    8. Closely coordinating with all vendors
    9. Ensuring that all SLAs are met and all KPIs are delivered
    10. Making sure that 24x7 support is available for issues related to the system as well as business-critical requests
    11. Training new staff members
    12. Recommending enhancements to the existing systems
  • Requirements:

    • 10+ years of working experience with a degree in IT or a related subject (MBA related to IT will be preferred)
    • At least 2-3 years in a managerial position in IT management in a mobile telephone company or a similar institution
    • Excellent problem-solving skills
    • Excellent communication skills
    • Demonstrated sensitivity for IT problem resolution in cooperation with the divisions of the company
    • Excellent written and spoken English
    • Written and spoken Arabic


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