Advanced Technology Support Specialist

3 days ago

Muscat, Muscat, Oman beBeeITspecialist Full time 4,000 - 8,000
Job Description

We are seeking an experienced IT Specialist to join our team and contribute to the smooth operation of our technology systems. The successful candidate will be responsible for managing and supporting our hardware and software, as well as providing technical assistance to users.

This role is ideal for a tech-savvy individual with strong problem-solving skills and a customer-focused attitude. The successful candidate will work closely with various departments to ensure that our technology systems are running efficiently and effectively.

The IT Specialist will be responsible for:

  • Maintaining and troubleshooting hardware and software applications.
  • Providing first-line support for all hotel IT systems.
  • Ensuring reliable operation and uptime of hotel networks and internet services.
  • Supporting and training staff in the use of hotel systems and software.

Requirements

To succeed in this role, you will need:

  • A bachelor's degree or diploma in Information Technology, Computer Science, or a related field.
  • 2-4 years of IT support experience, preferably within the hotel or hospitality industry.
  • Strong understanding of Windows and Linux operating systems, networks (LAN/WAN/Wi-Fi), and server management.
  • Hands-on experience with PMS and POS systems.
  • Good knowledge of IT security, backup systems, and data privacy practices.
  • Ability to manage multiple support tasks with a sense of urgency and professionalism.
  • Strong communication and interpersonal skills.

Benefits

We offer a range of benefits to support your career development and overall well-being. These include:

  • A competitive salary and bonus scheme.
  • A comprehensive training program to enhance your skills and knowledge.
  • A range of employee benefits and perks.
  • Ongoing support and coaching from our experienced team.

About Us

We are a dynamic and growing organization committed to delivering exceptional guest experiences. We value diversity and inclusivity, and we welcome applications from individuals with a variety of backgrounds and experiences.

If you are a motivated and enthusiastic IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

Prioritizing digital transformation and embracing innovation, we aim to deliver outstanding results while fostering a culture of trust, support, and acceptance.

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