Customer Relationship Manager

2 days ago


Nizwá, Ad Dakhiliyah, Oman beBee Careers Full time

Job Title: Customer Relationship Manager

About the Role:

This is a challenging opportunity for an experienced professional to provide exceptional customer service and drive sales growth through strategic relationships.

Key Responsibilities:

  1. Develop and maintain strong relationships with customers to understand their financial needs and preferences.
  2. Provide personalized banking solutions and advice to meet customer objectives.
  3. Work closely with branch operations staff to ensure timely delivery of banking products and services.
  4. Monitor customer attrition and implement retention strategies to maximize loyalty.
  5. Achieve individual sales and service targets while ensuring compliance with internal controls and policies.

Requirements:

  • Minimum diploma in a related field.
  • At least 2 years of sales experience with a good understanding of customer segments, quality delivery, and a presentable manner.
  • Basic computer skills.
  • Team-oriented.
  • Good written and spoken English.
  • Excellent interpersonal skills.

Additional Information:

This role requires excellent communication and negotiation skills, as well as the ability to work in a fast-paced environment. The ideal candidate will be able to build trust with customers and provide tailored solutions to meet their needs.



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