Site Operations Manager

2 days ago

Muscat, Muscat, Oman beBeeFacilities Full time 100,000 - 120,000
Job Title

The Facilities Management Director position at the Oman Cultural Complex requires a visionary leader to oversee all aspects of Integrated Facilities Management (IFM).

This large-scale cultural facility comprises the National Theatre, National Library, Archive, Data Center, and other specialized spaces.

The role demands strategic planning, operational excellence, and alignment with the project's long-term objectives.

Key Responsibilities:
  • Develop and implement the IFM strategy in alignment with the project's objectives, ensuring optimal service delivery, operational efficiency, and cost-effectiveness.
  • Oversee the development of annual budgets, operating plans, and performance objectives for the IFM department.
  • Identify opportunities for continuous improvement in service delivery and asset management.
Operational Management:
  • Manage hard and soft FM services, including MEP systems, HVAC, security, cleaning, landscaping, and waste management.
  • Implement and monitor service-level agreements (SLAs) and key performance indicators (KPIs) to ensure service quality and operational efficiency.
  • Lead the integration of FM services for specialized areas, such as library operations, theatre management, and data center facilities.
Contract Management:
  • Manage all FM service contracts, ensuring adherence to contract terms, performance standards, and regulatory compliance.
  • Develop and enforce risk management protocols, safety procedures, and emergency response plans.
  • Lead negotiations with service providers, contractors, and subcontractors to optimize value and minimize risk.
  • Oversee and manage the data centre operator contract to ensure optimal performance, compliance, and continuity of critical services.
Sustainability & Compliance:
  • Develop and implement sustainable FM practices in line with environmental standards and project-specific requirements.
  • Monitor regulatory compliance across all FM operations, ensuring adherence to local laws and international best practices.
  • Initiate and lead training programs on sustainability, safety, and quality management for FM staff.
Education & Experience:
  • Bachelor's degree in engineering, FM, or a related field (master's preferred).
  • Minimum 10+ years of experience in IFM on property & infrastructure of large-scale projects.
  • Experience with cultural facilities is preferred.
  • Prior experience in GCC countries preferable.
  • Commissioning and handover to operations experience is a must.
Skills & Person Specification:
  • Strong leadership, communication, and stakeholder management skills.
  • Excellent analytical and strategic planning capabilities.
  • Excellent problem-solving and decision-making abilities.
  • Detail-oriented and well-organized, with the ability to manage multiple tasks concurrently.
  • Ability to work effectively under pressure and meet tight deadlines.

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