System Monitoring and Analysis Expert

7 days ago


Muscat, Muscat, Oman beBee Careers Full time

Incident Management Specialist

This position requires strong problem-solving skills and attention to detail.

  • The Incident Management Specialist will work closely with cross-functional teams to ensure seamless incident resolution.
  • The ideal candidate will have experience working with IT infrastructure and troubleshooting complex technical issues.

Key Responsibilities:

  1. Manage notifications, escalations, and coordinate recovery actions for major incidents.
  2. Collaborate with internal teams to ensure alignment across the incident lifecycle.
  3. Lead crisis calls and manage war-room activities during critical incidents.
  4. Update crisis management plans based on lessons learned.

Required Qualifications:

  • Bachelor's degree in IT or related discipline.
  • 3+ years' experience with performance monitoring and observability tools.


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