
Luxury Service Ambassador
5 hours ago
**About the Role**
The Guest Experience Specialist is responsible for ensuring the highest level of service and satisfaction for residents and guests. This involves working efficiently with all departments to deliver exceptional experiences.
- Providing detailed information on services, such as dining reservations, travel arrangements, and entertainment tickets.
- Maintaining accurate records of guests' and residents' requests and work tasks.
- Greeting guests, residents, and visitors in a polite, professional, and personable manner.
- Keeping informational databases updated and current at all times.
Luxury Services
- Assisting residents with services related to their apartments, including maintenance, reservations, and personal requests.
- Covering Doorman duties when required.
- Ensuring prompt and safe luggage and deliveries handling.
- Coordinating and overseeing safe parking of resident's cars.
Benefits
- Learning & Development: We craft unique learning and development programmes for various stages in your career.
- MOstay: Enjoy complimentary nights and attractive rates on rooms globally.
- Health & Colleague Wellness: A variety of health benefits and wellness programmes are offered to all colleagues.
- Retirement Plans: Different plans depending on length of service and role.
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