Business Technology Leader

2 weeks ago

Salalah, Dhofar, Oman beBeeIt Full time 4,500 - 7,000
IT Manager Job Description">

The IT Manager will oversee the day-to-day operation of the hotel's IT systems, ensuring maximum guest satisfaction and consistency with Hyatt International Standards. This includes managing the department in a professional and efficient manner, planning, organizing, directing, and controlling policies and procedures.

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  • Key Responsibilities:
  • Manage the IT department to ensure smooth operation of systems and services
  • Develop and maintain policies and procedures for IT operations
  • Ensure timely repair and return to service any faulty systems or items of equipment
  • Establish and implement procedures to ensure backup of data in any IS system
  • Rebuild data corrupted by either hardware or software faults
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Technical Skills:

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  • Previous IT management experience, preferably in the hotel, leisure, and/or service sector
  • Experience of all Microsoft systems
  • Experience of hotel applications is required
  • Excellent organizational and interpersonal skills
  • Current technical skills and knowledge of technology
  • General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
  • Ability to plan ahead and develop contingency plans, where necessary
">

Leadership Expectations:

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  • Living Hyatt's Values: Demonstrate behaviours consistent with Hyatt's Core Values
  • Demonstrating a Passion for Service: Create a positive impact by passionately serving others
  • Translating Hyatt's Mission to Action: Define a plan to achieve Hyatt's mission and successfully act on it
  • Inspiring Others: Bring others along to achieve common goals
  • Encouraging Change: Demonstrate a vested interest in building Hyatt's brand and acting as an owner to advance Hyatt's success
  • Promoting Learning: Demonstrate a thirst for knowledge and provide expertise to others to enhance their skills and abilities
">Required Qualifications:">
  • IT certification or equivalent experience
  • Strong leadership and communication skills
  • Ability to work well under pressure and manage multiple priorities
  • Knowledge of IT systems and software
  • Ability to train and develop staff members
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