
Retail Operations Manager
2 weeks ago
Job Overview
We are seeking a highly skilled and experienced professional to join our team as a Retail Operations Manager. In this role, you will be responsible for overseeing the day-to-day operations of our retail stores, ensuring that they are running smoothly and efficiently.
Main Responsibilities
Field Force Management: You will be responsible for setting standards and monitoring performance in terms of KPIs, as well as conducting assessments to evaluate employee output.
Fronts Management: This includes managing new fronts, maintaining existing ones, and upgrading them as needed, ensuring that all display standards are met and implemented effectively.
Budget Management: You will be responsible for managing budgets related to your position, including verifying costs and making decisions on resource allocation.
Communication and Collaboration: You will need to connect with headquarters, local suppliers, and procurement teams to ensure seamless logistics and installation of display counters.
Performance Monitoring: Regularly monitor and optimize front performance to eliminate inefficiencies.
Requirements
Industry Background: 3+ years of experience in the 3C industry, preferably with mobile phone experience; 1-3 years of store management and human resources experience.
Familiarity with Human Resources Systems and KPI Rulemaking: You should be familiar with human resources systems and have knowledge of KPI rulemaking.
Outsourcing and Goal Setting Experience: Relevant experience in outsourcing manpower supplier management and goal setting is essential.
Candidate Matching Logic: You must have a clear understanding of candidate matching logic and human output landing strategies.
Position Management System Knowledge: Familiarity with position management systems and rules is required.
Language Skills: English is the primary working language, but Arabic is preferred.
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