Hotel Host

1 day ago


Salalah, Dhofar, Oman Alila Hinu Bay Full time

Key Accountabilities:

As a member of our Food and Beverage team at Alila Hinu Bay, you will be responsible for delivering exceptional customer service to our guests, handling guest inquiries, and ensuring that all customer interactions are positive and memorable. You will also be responsible for maintaining a clean and tidy appearance, being flexible and open to change, and understanding and implementing emergency procedures.

Key Responsibilities:

  1. Communicate effectively with guests, colleagues, and suppliers in a friendly, tactful, and professional manner.
  2. Provide information regarding hotel facilities and services.
  3. Maintain a clean and tidy appearance in accordance with the hotel's grooming standards.
  4. Be flexible and open to change in job responsibilities, work area, and/or roster to meet business needs.
  5. Understand and implement emergency procedures such as bomb threats, floods, and fires.

Technical Expertise:

Bar

  1. Open and close part stock inventory to ensure items are available and well-maintained.
  2. Follow standard recipes and monitor products/ingredients to maintain quality at the highest level.

Education and Qualifications:

  • A diploma or degree in hospitality is preferred, along with 2-4 years of experience in the Food & Beverage Department within a hotel.
  • Excellent communication and language skills, both written and spoken, are essential.
  • Multiple language abilities, particularly Arabic, are considered an advantage.


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