Sales and Customer Service Expert

3 days ago


Al Ghubra, Oman beBee Careers Full time
Job Description:

We are seeking a skilled Sales and Customer Service Expert to join our team. As a Counter Sales Representative, you will be responsible for engaging with customers face-to-face, providing personalized service to understand their needs and recommend suitable products.

The ideal candidate will have proven experience in a sales or customer service role, preferably within a retail or counter sales environment in the lighting field. Strong communication skills are essential to effectively engage with customers.

Responsibilities include handling customer inquiries, resolving issues, managing sales transactions, preparing invoices and quotations, tracking sales data, and collaborating with inventory management to track stock levels and report any discrepancies.

In addition, the successful candidate will possess familiarity with basic accounting practices for accurate transaction handling and proficiency in Microsoft Office Suite and other relevant software for reporting and inventory tracking.

Key Responsibilities:

  • Engage with customers face-to-face to understand their needs and provide personalized service.
  • Handle customer inquiries and resolve issues effectively.
  • Manage sales transactions efficiently.
  • Prepare invoices, quotations, and purchase orders.
  • Track sales data and generate reports for management review.
  • Collaborate with inventory management to track stock levels and report any shortages or discrepancies.


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