IT Application Expert

3 days ago

Muscat, Muscat, Oman beBeeProfessional Full time
Job Description:

We are seeking a highly skilled and experienced IT professional to join our team as an IT Application Engineer. The successful candidate will be responsible for ensuring the smooth operation of all IT applications, including OSS, BSS, ERP, Retail & Mobile app application and IP Connectivity.

The ideal candidate will have a strong background in IT operations and experience working with managed services environments. They will also have a deep understanding of software development cycles, mobile apps, and IT applications on cloud and virtualized network environments.

This role involves collaborating with cross-functional teams to ensure seamless application functionality and incident resolution. The successful candidate will also be responsible for managing unplanned interruptions and disruptions to Vodafone IT applications and services.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Key Responsibilities:
  • To ensure 24*7 smooth and efficient running of all IT Applications such as OSS, BSS, ERP, Retail & Mobile app application and IP Connectivity as per set standard Operational processes and guidelines within agreed SLAs/OLAs.
  • Responsible for restoring all incidents impacting or degrading IT services of Vodafone Oman, as early as possible and maintaining maximum IT Application & Service availability in coordination with MS suppliers and partners.
  • Manage unplanned interruption and disruptions to Vodafone IT application and services. Provide first and second-line technical support for production applications.
Requirements:
  • Bachelor's degree in engineering or information technology from a recognized university or equivalent.
  • At least 1 year's work experience in similar Information technology operations Managed Services environments.
  • Understanding of Software Development cycle , Mobile App, and IT applications on Cloud and Virtualized network Environment is a must.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.

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