
Customer Service Representative
1 day ago
We are seeking a highly motivated and organized Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of our Reservations department, you will play a critical role in delivering exceptional guest service and maximizing occupancy.
The successful candidate will have a solid understanding of the hospitality industry, excellent communication skills, and the ability to work effectively in a fast-paced environment. You will be responsible for managing all aspects of guest reservations, including responding to telephone and email enquiries, processing bookings, and handling any issues that may arise during the guest's stay.
Key Responsibilities- Maximize daily occupancy and average rates through effective up selling.
- Communicate daily with the Guest Relations and Front Office departments.
- FOLLOW-UP on No-Shows.
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Customer Service Representative
3 days ago
Muscat, Muscat, Oman Marriott International Full timeJob SummaryWe are seeking a Customer Service Representative - Spa to join our team at Marriott International. As a key member of our spa team, you will provide exceptional customer service, ensure efficient operations, and promote luxury experiences for our guests.Key Responsibilities:Schedule services for individuals and large groups using our advanced...
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Customer Service Representative
3 days ago
Muscat, Muscat, Oman Nextcare Full timeOverviewThe role of a Care Centre - Agent at Nextcare is to provide exceptional customer service by responding to telephone inquiries about the company's products or services. This involves following standard scripts and procedures to ensure that all calls are answered within predetermined time scales.Main Responsibilities:Built a customer-oriented focus in...
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Customer Service Representative
3 days ago
Muscat, Muscat, Oman Mandarin Oriental Full timeWe are looking for a motivated and enthusiastic Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.Your Key Responsibilities Will Include:Welcoming and processing guest arrivals...
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Customer Service Representative
1 day ago
Muscat, Muscat, Oman Grand Hyatt Full time**About Us:**Grand Hyatt Muscat is a renowned hospitality brand that values exceptional service and quality.We are seeking a highly skilled Barista to join our team, who will be responsible for delivering personalized experiences to our guests.The ideal candidate will have excellent communication skills and the ability to work in a fast-paced...
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Muscat, Muscat, Oman Abroad Work Full timeJob Description:We are seeking a dedicated and organized individual to fill the position of customer service data entry specialist.The successful candidate will be responsible for managing customer interactions, processing data, and maintaining accurate records.We require excellent written and verbal communication skills, as well as proficiency in one or...
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Customer Service Specialist
4 days ago
Muscat, Muscat, Oman Muscat Hospitality Academy Part timeJob OverviewMuscat Hospitality Academy is seeking a skilled professional to teach the Hotel Professional Program by the VET by EHL (Ecole Hotelier Lausanne). The ideal candidate must possess strong attention to detail, excellent communication skills, and extensive knowledge of the hospitality industry.Key ResponsibilitiesDeliver training programs in Front...
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Customer Success Representative
1 day ago
Muscat, Muscat, Oman Baramej Full timeAbout UsBaramej is a leading software and consulting house based in Muscat, providing innovative solutions to businesses across various industries.Job DescriptionWe are seeking a highly motivated and results-driven Career-Driven Sales Professional to join our team and help us achieve our goal of delivering exceptional software solutions to our clients.The...
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Customer Service Representative
4 days ago
Muscat, Muscat, Oman Beside Group Full timeThe ideal candidate will possess excellent communication and interpersonal skills to provide exceptional customer service at all times.About the Role:Responsible for achieving sales targets and meeting organizational objectives.Provide product information and maintain up-to-date knowledge on designs, trends, and availability.Qualifications:A minimum of one...
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Customer Experience Representative
3 days ago
Muscat, Muscat, Oman Beside Group Full timeBeside Group is a renowned retail chain in the Middle East, boasting a diverse portfolio of premium brands.In this role, you will be responsible for driving sales through superior customer service and meeting personal and store targets.Key Tasks:Meet sales goals by delivering exceptional customer experiences.Develop and maintain comprehensive product...
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Customer Service Representative
4 days ago
Muscat, Muscat, Oman OSOS LLC Full timeAbout the JobWe are seeking a skilled and motivated Support Executive to join our team at OSOS LLC in Muscat, Sultanate of Oman. This role requires excellent analytical, troubleshooting, communication, and documentation skills to provide effective support to end-users and ensure smooth application operations.Key Responsibilities:Application Support:Provide...
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Customer Service Representative
1 day ago
Muscat, Muscat, Oman MTS Incoming, S.L.U. Full timeJob DescriptionEnsure timely responses to client/agent requests and reservations, maintaining accurate records in our system.Follow up on payments and reconfirm bookings with suppliers to guarantee a smooth operation.Provide excellent communication skills, attending to client and supplier inquiries, and offer suitable alternatives when original requests are...
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Customer Services Representative
2 days ago
Muscat, Muscat, Oman IWG plc Full timeJob RequirementsTo be considered for this role, you must possess:Excellent communication and interpersonal skills.A positive attitude and ability to adapt to changing situations.Strong problem-solving skills and ability to work independently.
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Customer Service Professional
7 days ago
Muscat, Muscat, Oman Allianz Popular SL. Full timeAbout the RoleThe Care Centre - Agent is a vital member of our customer service team, responsible for delivering exceptional support to our clients. This role involves responding to incoming calls, providing information and solutions to customers' queries, and ensuring that all interactions are conducted with the highest standards of professionalism.Main...
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Customer Service Liaison
1 day ago
Muscat, Muscat, Oman Wyndham Hotels and Resorts, Inc. Full timeAbout This OpportunityThe Customer Service Liaison role involves providing exceptional customer service while overseeing housekeeping operations.Main ResponsibilitiesGreet guests warmly, addressing any concerns or issues promptly.Ensure rooms are cleaned and prepared to meet guest expectations.Coordinate with housekeeping staff to resolve any...
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Customer Service Expert
7 days ago
Muscat, Muscat, Oman Ahli Bank Full timeKey ObjectivesThe Sales Officer is expected to achieve individual sales and branch targets, resolve customer complaints, and provide constructive feedback on products and services.Key Responsibilities:Attend weekly sales meetings with the branch manager to discuss progress and strategies.Work to minimize customer attrition and maximize the bank's customer...
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Hotel Service Representative
1 day ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeAt Mandarin Oriental Hotel Group Limited, we are committed to providing unforgettable experiences for our discerning guests.The Front Office Agent plays a vital role in this process, ensuring that every interaction with our guests is tailored to meet their individual needs and exceed their expectations.This is an excellent opportunity for someone who is...
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Customer Service Associate
1 day ago
Muscat, Muscat, Oman Gulf Marketing Group (GMG Group) Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Sales Assistant to join our team at Gulf Marketing Group (GMG Group).In this role, you will play a critical part in delivering exceptional customer service while driving sales growth and achieving business objectives.You will be responsible for:Identifying Sales Opportunities: Prospecting...
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Customer Service Ambassador
2 hours ago
Muscat, Muscat, Oman Marriott International Full timeAt Marriott International, we strive to deliver exceptional customer experiences. As a Customer Service Ambassador, you will play a vital role in ensuring our guests have a memorable stay.Your responsibilities will include processing operational needs, addressing guest requests, and completing reports. You will also be empowered to take the initiative to...
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Customer Service Expert
1 day ago
Muscat, Muscat, Oman Apparel Group Full timeAt Apparel Group, we are looking for a skilled Coffee Connoisseur to join our team. As a key member of our operations team, you will be responsible for ensuring that our beverage section is always clean and organized, with a full selection of drinks available to our customers.Key Responsibilities:Maintain high standards of cleanliness and organization in the...
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Najafi Cosmetics Sales Representative
7 days ago
Muscat, Muscat, Oman Najafi Cosmetics Full timeWe are seeking a dedicated sales representative to join our team at Najafi Cosmetics. As a beauty expert, you will be responsible for partnering with salons across Oman to promote and sell our premium haircare and beauty products, while providing exceptional customer service and support.About the Company:Najafi Cosmetics is a leading brand in the beauty...