
Customer Service Professional
5 days ago
The Care Centre - Agent is a vital member of our customer service team, responsible for delivering exceptional support to our clients. This role involves responding to incoming calls, providing information and solutions to customers' queries, and ensuring that all interactions are conducted with the highest standards of professionalism.
Main Responsibilities
- Provide quality customer service by addressing customer inquiries and resolving issues in a timely and efficient manner.
- Follow established communication protocols to ensure seamless interaction with customers.
- Document details of customer conversations and actions taken to facilitate follow-up and continuous improvement.
- Maintain accurate records of customer interactions, including complaints and feedback.
- Collaborate with colleagues to achieve team goals and objectives.
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Customer Service Manager
1 week ago
Muscat, Muscat, Oman M.H. Alshaya Full timeSales and Customer Service PositionWe are looking for a motivated and experienced Sales and Customer Service professional to join our team in Oman. As a Senior Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth.About the RoleYou will play a key role in delivering a best-in-class customer experience,...
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Customer Service Specialist
1 week ago
Muscat, Muscat, Oman Apparel Group Full timeResponsibilities:The Sales Associate will be accountable for: CUSTOMER SERVICE EXCELLENCEDelivering exceptional customer experiences.Upselling and cross-selling relevant products.Maintaining a professional demeanor at all times.Participating in employee development opportunities to enhance skills.Engaging in ongoing training to stay updated on products and...
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Customer Service Specialist
1 day ago
Muscat, Muscat, Oman Muscat Hospitality Academy Part timeJob OverviewMuscat Hospitality Academy is seeking a skilled professional to teach the Hotel Professional Program by the VET by EHL (Ecole Hotelier Lausanne). The ideal candidate must possess strong attention to detail, excellent communication skills, and extensive knowledge of the hospitality industry.Key ResponsibilitiesDeliver training programs in Front...
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Customer Service Representative
9 hours ago
Muscat, Muscat, Oman Marriott International Full timeJob SummaryWe are seeking a Customer Service Representative - Spa to join our team at Marriott International. As a key member of our spa team, you will provide exceptional customer service, ensure efficient operations, and promote luxury experiences for our guests.Key Responsibilities:Schedule services for individuals and large groups using our advanced...
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Customer Service Representative
4 hours ago
Muscat, Muscat, Oman Nextcare Full timeOverviewThe role of a Care Centre - Agent at Nextcare is to provide exceptional customer service by responding to telephone inquiries about the company's products or services. This involves following standard scripts and procedures to ensure that all calls are answered within predetermined time scales.Main Responsibilities:Built a customer-oriented focus in...
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Customer Service Representative
6 days ago
Muscat, Muscat, Oman Midis Group Full timeJob Description:The Retail Sales Executive will be responsible for driving sales growth, promoting customer service excellence, and maintaining a professional image of the store.Main Duties and Responsibilities:Sales and Customer Service: Utilize product knowledge and enhanced selling techniques to achieve monthly targets and deliver exceptional customer...
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Customer Service Expert
5 days ago
Muscat, Muscat, Oman Ahli Bank Full timeKey ObjectivesThe Sales Officer is expected to achieve individual sales and branch targets, resolve customer complaints, and provide constructive feedback on products and services.Key Responsibilities:Attend weekly sales meetings with the branch manager to discuss progress and strategies.Work to minimize customer attrition and maximize the bank's customer...
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Customer Support Professional
7 days ago
Muscat, Muscat, Oman Ace Management Concepts Full timeJob Title: Technical Support EngineerLocation: OmanWe are seeking an experienced Technical Support Engineer to join our team at Ace Management Concepts. The ideal candidate will have strong communication and problem-solving skills, with a passion for delivering exceptional customer service.The successful candidate will be responsible for:Providing technical...
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Customer Service Representative
7 days ago
Muscat, Muscat, Oman Azadea Group Full timeOur TeamCultureAzadea Group is a dynamic and fast-paced work environment that requires our team members to be flexible and adaptable.We value innovation, creativity, and teamwork, and we are looking for a Sales Associate who shares these values.The successful candidate will be responsible for building strong relationships with our customers and colleagues,...
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Customer Service Representative
5 days ago
Muscat, Muscat, Oman Abroad Work Full timeJob OverviewWe are looking for a skilled and enthusiastic Barista to join our team at Abroad Work in Muscat. As a Barista, you will be responsible for preparing and serving hot and cold beverages, including various types of coffee and tea, as well as light snacks.Responsibilities:Greet customers and take their ordersPrepare and serve hot and cold beverages...
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Customer Service Representative
9 hours ago
Muscat, Muscat, Oman Mandarin Oriental Full timeWe are looking for a motivated and enthusiastic Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.Your Key Responsibilities Will Include:Welcoming and processing guest arrivals...
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Customer Service Agent Spa
9 hours ago
Muscat, Muscat, Oman Marriott International Full timeWe are seeking an experienced Spa Receptionist who can work effectively in a team environment, maintain accurate records, and provide exceptional customer service to our guests.About the JobThis is a fantastic opportunity to join our team as a Customer Service Agent Spa, where you will be responsible for handling guest inquiries, resolving issues, and...
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IT Service Delivery Professional
3 days ago
Muscat, Muscat, Oman Prysmian Group Full timePrysmian Group OverviewPrysmian Group is a global leader in the production of energy and telecommunication cables and systems. Our company is dedicated to providing innovative solutions that meet the evolving needs of our customers.Why Join Us?Diverse and dynamic work environment, with opportunities to collaborate with talented professionals from around the...
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Customer Service Representative Required
6 days ago
Muscat, Muscat, Oman AABS-Al Amal Business Solutions, FZE Full timeReceptionist PositionWe are seeking a skilled and experienced Receptionist to join our team in Albania, Europe. As a Receptionist, you will be responsible for providing administrative support, managing daily tasks, and ensuring a high level of customer satisfaction.Key ResponsibilitiesAnswering and transferring phone calls to employeesSorting and delivering...
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Oman Exhibition Director
5 days ago
Muscat, Muscat, Oman Manpower Professional Full timeAbout the CompanyManpower Professional offers comprehensive recruitment services backed by award-winning training, assessment, and selection, and outsourcing expertise.Key ResponsibilitiesExhibition Management: Manage and work with Department Directors, understand supplier relationships, and oversee floor planning and venue control.Financial Management:...
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Customer Service Ambassador
9 hours ago
Muscat, Muscat, Oman Marriott International Full timeAbout the RoleWe are seeking a skilled Spa Receptionist to join our team at Marriott International.The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.This role requires strong problem-solving skills, flexibility, and a passion for delivering exceptional customer...
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Regional Event Strategist
5 days ago
Muscat, Muscat, Oman Manpower Professional Full timeRequirementsTo be considered for this opportunity, you must have strong leadership and managerial skills, with experience in managing multi-disciplinary teams. You should also have self-motivation, result-oriented individuality, good interpersonal skills, and a high level of integrity and professionalism.Desirable SkillsSales and Marketing: Strong sales and...
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Service Delivery Professional
5 days ago
Muscat, Muscat, Oman Mandarin Oriental Full timeDelivering Excellent Service:To provide legendary quality experiences, our team members should listen carefully to guests, observe body language, and anticipate their needs. We encourage open communication among colleagues and superiors to ensure smooth operations and achieve customer satisfaction. To surprise and delight guests, our team members should...
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Customer Experience Manager
4 days ago
Muscat, Muscat, Oman iSTYLE Oman Full timeKey ResponsibilitiesThe Retail Sales Executive is accountable for:Driving sales growth through effective product knowledge and communication with customers.Maintaining a clean and organized workspace, ensuring a seamless shopping experience for customers.Staying up-to-date on company initiatives, promotions, and new releases to effectively communicate with...
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Customer Service Representative
2 days ago
Muscat, Muscat, Oman Beside Group Full timeThe ideal candidate will possess excellent communication and interpersonal skills to provide exceptional customer service at all times.About the Role:Responsible for achieving sales targets and meeting organizational objectives.Provide product information and maintain up-to-date knowledge on designs, trends, and availability.Qualifications:A minimum of one...