Retail Operations Director

1 day ago


Muscat, Muscat, Oman Al Meera Oman Full time

Welcome to Al Meera Oman, your trusted neighborhood retailer.

Established as a joint venture between Al Meera Holding Company Qatar and Oman National Investments Development Company SAOC (TANMIA), we bring a legacy of retail excellence to Oman.

Since our expansion in 2013, we've been committed to meeting the evolving needs of our communities through Community Malls, Hypermarkets, Supermarkets, and Convenience Stores strategically located near residential areas.

Role Overview

  • Leadership and Oversight
  • Oversee day-to-day store operations to ensure smooth workflow and operational efficiency
  • Manage and optimize sales performance to achieve commercial targets
  • Supervise store staff, providing training, motivation, and support
  • Inventory and Supply Chain Management
  • Maintain inventory control, ensuring accurate stock levels and timely replenishment
  • Customer Service and Experience
  • Ensure high standards of customer service and create a positive shopping experience

Responsibilities

  • Coordinate with suppliers and internal teams to ensure product availability and smooth operations
  • Implement promotional activities and ensure proper execution of marketing campaigns in-store
  • Ensure full compliance with regulatory and safety standards
  • Monitor financial performance and support budget management for the store

Requirements

  • 2–5 years of experience in retail operations, preferably in Hypermarkets or Supermarkets
  • GCC experience is essential; Oman experience preferred
  • Proven ability to manage store operations, sales targets, and inventory control
  • Strong leadership, team management, and problem-solving skills
  • Ability to thrive in a fast-paced, high-volume retail environment
  • Familiarity with retail systems and reporting tools is an advantage


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