
Kids Club Activity Coordinator
4 days ago
Mandarin Oriental Hotel Group Limited is a renowned owner and operator of luxury hotels, resorts, and residences around the world.
The Company strives to create unique hotels that reflect their distinctive design and strong sense of place.
In this role, you will have the opportunity to contribute to providing exceptional services in the Kids Club.
Key Responsibilities- To assist the supervisor in ensuring the smooth operation of the Kids department on a day-to-day basis and achieving high levels of guest satisfaction.
- To collaborate with colleagues in creating engaging and innovative activities that cater to diverse interests.
- To maintain thorough knowledge of hotel products and services, particularly those related to the kids club.
- To support the supervisor in leading the implementation of safety protocols and ensuring the well-being of children under care.
- To participate in executing the Kids Club activities programme and ensure all activities are conducted in a safe environment using proper techniques.
- To utilize qualified staff as needed, for example, lifeguards in designated areas.
- To monitor the success of activities through participation numbers and guest feedback, making necessary adjustments to maintain high-quality programmes.
- To assist in preparing and disseminating clear information about events to guests in collaboration with the Mandarin Oriental Muscat Concierge.
- To maintain cleanliness and upkeep of equipment in the Kids Club area.
- A minimum of 2 years' experience working with children in a hotel setting.
- Proficiency in English language at an intermediate level (spoken and written).
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