Operations Manager

9 hours ago

Muscat, Muscat, Oman beBee Careers Full time
Job Description

The F&B Operation Manager is responsible for overseeing the daily operations of multiple restaurant branches to ensure consistency, efficiency, and a high standard of customer experience.

Key Responsibilities:
  • To manage day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
  • To supervise branch managers, streamlining procedures, maintaining brand standards, and driving growth through operational excellence
  • To develop and manage all financials related to operations, including approving all operations purchases in a timely manner
  • To prepare annual budgets for operations, marketing, and administration expenses, and maintain the business within budget
  • To analyze and manage financial results of the outlets to ensure maximum profits are obtained
Marketing & Sales

Key responsibilities include designing menu engineering by eliminating weak items and creating new items that keeps the menu attractive and generate profit to the company. The manager also attracts new opportunities of business through different channels, selects appropriate promotions for the restaurants, and tracks their effectiveness in the market.

Administration & Corporate Affairs

The manager maintains close, professional, and effective links with all external contractors/suppliers to ensure they deliver to mutually accepted agreements and highest quality levels. This includes maintaining all legal documents of the group and following up for renewals on time, such as licenses, insurance, contracts, and agreements.

Human Resource Activities

Key responsibilities include creating and nurturing a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service. The manager provides guidance and direction to subordinates, sets performance standards, monitors performance, conducts performance reviews, identifies developmental needs of staff, coaches or mentors them, and manages and supervises the maximum utilization of manpower allocated.

Skills & Qualifications

KEY SKILLS AND REQUIREMENTS:

  • Degree or Diploma in Hotel Management with ample experience in managing multiple locations standalone restaurants
  • Management Skills – Interpersonal, Communication, Leadership, Negotiation, Decision making, Organizing & Planning
  • Ability to accept responsibility, delegate tasks, preparing revenue and expenses budget and business forecast, in-depth knowledge of the Food and Beverage industry, ability to multitask, creativity and open to ideas, strong problem-solving skills, attention to details, flexibility, building a team and motivating the staff, guest-focused service mindset, controlling cost and wastage, genuine enthusiasm and aptitude for serving people, excellent verbal and written communication skills, high level of business acumen and common sense

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