Customer Experience Director

1 day ago


Muscat, Muscat, Oman beBee Careers Full time
Customer Service Manager Job

We are seeking a highly skilled and experienced Customer Service Manager to join our team. In this role, you will be responsible for providing exceptional customer service, managing the sales floor, and developing and implementing sales strategies.

About the Job

As a Customer Service Manager, you will work closely with the Store Manager to achieve business objectives, develop and implement strategies to improve sales performance, and ensure a high level of customer satisfaction.

Key Responsibilities
  • Manage the sales floor, lead staff, and maintain store appearance
  • Develop and implement sales strategies to achieve sales targets
  • Provide exceptional customer service, ensuring customer needs are met and exceeded
  • Collaborate with colleagues to achieve business goals and objectives
Requirements
  • At least 3 years' retail experience (ideally supervisory level)
  • Excellent communication and leadership skills
  • Strong problem-solving and analytical skills
  • Ability to work effectively in a fast-paced environment


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