Customer Experience Leader

3 days ago


Muscat, Muscat, Oman 20gramscoffee Full time
20gramscoffee: Delivering Exceptional Experiences

We are hiring a seasoned Customer Experience Leader to join our team.

The ideal candidate will possess:

  1. Exceptional leadership skills to inspire and motivate staff
  2. Proven experience in developing and implementing customer-centric strategies
  3. A deep understanding of customer needs and preferences

Key Responsibilities:

  • Develop and implement effective customer experience strategies
  • Collaborate with other departments to ensure seamless execution of customer-facing initiatives
  • Analyze customer feedback and insights to inform business decisions

Requirements:

  • Managerial experience in retail or hospitality
  • Strong analytical and problem-solving skills
  • Ability to work effectively in a fast-paced environment


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