Computer Hardware and Software Expert

The Port of Salalah is a world-class transshipment hub in the West Central Asia Region. Our strategic location allows us to cater to some of the world's largest ocean-going vessels, making us a key player in the global shipping industry.

We are committed to innovation and excellence, with a focus on growth and customer satisfaction. As a member of our IT department, you will play a critical role in supporting our business objectives and ensuring the seamless operation of our operations.

Key Responsibilities:

• Provide technical support to employees via phone, email, and in-person
• Install and configure software and hardware as needed
• Analyze user problems and develop effective solutions
• Maintain accurate records of helpdesk interactions
• Collaborate with internal stakeholders to identify and resolve technical issues

Requirements:

• Bachelor's degree in Computer Science or related field
• At least 2 years of experience in technical support or a related role
• Proficiency in Windows operating systems and Microsoft Office
• Excellent communication and interpersonal skills