
Community Engagement Specialist
1 day ago
Job Description:
Social Media Community ManagerWe are seeking a dynamic and creative Social Media Community Manager to join our team. This role is responsible for managing community engagement and executing moment marketing strategies to build meaningful connections with the audience.
The ideal candidate will be passionate about social media, quick to respond in real-time, and experienced in fostering brand loyalty through effective communication and content creation.
This position involves live event coverage, content curation, and using AI tools to enhance engagement strategies and performance reporting.
Key Responsibilities:- Monitor and manage interactions across social media platforms.
- Respond to comments, messages, and inquiries in a timely and brand-aligned manner.
- Foster a positive online community and build long-term relationships with followers.
- Address customer feedback and resolve concerns to maintain a strong brand image.
- Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
- 1–3 years of experience in social media management, community engagement, or digital marketing.
- Strong communication and problem-solving skills for effective audience interaction.
- Experience in content creation and social media writing.
- Proficiency in tools such as Brandwatch, Canva, ChatGPT, and major social platforms.
- Ability to analyze audience behavior and tailor engagement strategies.
- Understanding of brand reputation management and online crisis handling.
- Familiarity with AI-driven content creation and analytics is a plus (not mandatory).
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