Dynamics 365 Technical Specialist

3 days ago


Muscat, Muscat, Oman SWATX Full time
About the Role

The ideal candidate will be responsible for designing, developing, and implementing enterprise CRM and billing solutions using Microsoft Dynamics 365.

Main Responsibilities
  • Design and architect Microsoft Dynamics 365 CRM and Billing solutions
  • Integrate with ERP, payment gateways, customer portals, and other enterprise systems
  • Provide technical leadership to development teams
  • Manage customizations, configurations, workflows, and plugins within Dynamics 365
  • Collaborate with business stakeholders to gather requirements and design solutions
  • Ensure high availability, scalability, and security of CRM & Billing systems
  • Troubleshoot performance issues and manage system upgrades and patches
Key RequirementsQualifications and Experience
  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field
  • 8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions
  • Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure
  • Knowledge of billing models, invoicing processes, and subscription management
  • Experience with RESTful APIs, SOAP, and integration patterns
  • Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices
  • Strong problem-solving and leadership skills
About SWATX

SwatX is a leading provider of IT services and solutions, committed to delivering exceptional value to our clients through cutting-edge technology and innovative strategies.



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