Contact Center Team Lead

Supports the analysis and management of the entire account contract performance, highlighting and reporting on any deviations in performance.Assists in conducting regular needs assessments to understand evolving client requirements and expectations, aligning services accordingly.Leads and guides the team in implementing revenue upsell and cross-sell...

Engineering Leadership RoleWe are seeking an experienced engineering leader to establish and grow our new engineering center. This individual will serve as the founding leader of the site and build a high-performing engineering team.The role involves establishing a Center of Excellence for customer engineering and application support, particularly for...

Job Description:The Cryo Center Manager will work closely with the wellness team to ensure that customers have a positive experience and receive the highest quality of service.We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact usRequirements:Willingness to learn and...

Job OverviewWe are seeking a highly skilled Datacenter Sales Specialist to lead sales and presales efforts for cutting-edge data center solutions in Oman. This role involves collaborating with vendors and internal teams to deliver customized infrastructure solutions, conducting market research, and driving business growth.Key Responsibilities:Coordinate with...

Software Engineering Manager - Lead a team of remote engineers in the development of next-generation private cloud infrastructure combining KVM, Ceph, and SDN technologies to create a data center scale cloud.About this Role:This role involves leading a team of high-quality microservice architects and high-performance team leaders.Key responsibilities include...

The ideal candidate will have deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to high standards of service excellence.You will install, configure, and maintain servers,...

Job OverviewWe are seeking skilled Freelance Data Center Technicians to join our team. As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to global data centers.Your responsibilities include hardware installation, troubleshooting complex issues, and managing network operations to ensure optimal performance and...

Job Title: Monitoring & Incidents Analyst - Command CenterWe have an urgent requirement for a Monitoring & Incidents Analyst to operate within the bank's 24/7 command center in Oman. The role requires experience with performance and observability tools and involves monitoring all IT assets of the bank using various tools.Key Responsibilities:Operate and...

Job Title: Sales Engineer - Data Center Solutions">About the Role:We are seeking an experienced Sales Engineer - Data Center Solutions to join our team. As a Sales Engineer, you will be responsible for providing technical support to sales teams and customers during the pre-sales and delivery stages of customer engagements.Main Responsibilities:Conduct...

Key ResponsibilitiesSupporting Contract PerformanceThe Contact Center Team Leader plays a key role in ensuring that account contracts are being performed as agreed upon. This includes conducting regular needs assessments to understand evolving client requirements and expectations.The leader will also be responsible for leading and guiding the team in...