Technical Support Lead

1 week ago


Muscat, Muscat, Oman beBee Careers Full time

**Job Title:** Technical Support Lead

 

The role involves leading a professional support team, ensuring customer satisfaction, and technical excellence. Key responsibilities include managing skills development, performance management, operational control, shift scheduling, monitoring KPIs, and addressing escalations.

 

Key attributes include customer focus, technical expertise, leadership skills, and the ability to work under pressure. Ideal candidates will have extensive CLI experience with Linux at a technical level, leadership and team management experience, fluency in English, and excellent verbal and written communication skills.

 

**Required Skills and Qualifications:

  • Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
  • Leadership and team management experience
  • Ability to work under pressure with a strong customer focus
  • Fluency in English
  • Excellent verbal and written communication skills
  • Knowledge of Linux Desktop, OpenStack, Public Cloud, or Virtualization technologies

 

**Benefits:*

  • Distributed work environment
  • USD 2,000 annual learning and development budget
  • Annual compensation review and performance bonuses

 

**About the Role:*

This is an exciting opportunity for a seasoned technical leader to join our team and drive growth and transformation initiatives. The successful candidate will be responsible for developing and implementing strategies to improve customer satisfaction, technical excellence, and team performance.

 

Salary: Competitive salary based on industry standards.

Job Type: Full-time.

Work Location: Remote.



  • Muscat, Muscat, Oman Baker Hughes Gruppe Full time

    Technical Support Engineer – CementingWould you like to play a key role in our business?Do you enjoy working in collaborative teams and solving technical problems?Join our Pressure Pumping TeamWe are a leader in the oil & gas industry. Our innovative physical and digital solutions improve efficiency, production, and maximize reservoir value. We maintain...


  • Muscat, Muscat, Oman beBee Careers Full time

    Our team is looking for a skilled Frontend Technical Lead to drive the architecture, development, and performance optimization of our frontend platforms.You will lead a team of frontend engineers while working closely with design, product, backend, and DevOps to ensure intuitive, accessible, and scalable user experiences.Key ResponsibilitiesFrontend...


  • Muscat, Muscat, Oman أبواب Full time

    Technical Support and Customer Service Specialist at Abwaab Technology Programmer | Business Administrator | Project Manager | EntrepreneurshipCompany DescriptionAbwaab is an online learning platform that empowers students to learn at their own pace, test their understanding, and advance with expert tutors anytime, anywhere. By offering short, engaging video...


  • Muscat, Muscat, Oman beBee Careers Full time

    Technical Support SpecialistJob Summary: The Technical Support Specialist serves as the first point of contact for technical support requests, providing timely assistance to resolve hardware, software, and network-related issues. This role is critical in ensuring seamless operations across the organization by troubleshooting problems, managing support...


  • Muscat, Muscat, Oman beBee Careers Full time

    The ideal candidate will have experience as a Technical Support Specialist, providing technical assistance and support to customers.Main ResponsibilitiesRespond to customer inquiries and provide timely solutions to technical issuesCollaborate with internal teams to resolve complex issuesDevelop and implement effective solutions to improve customer...


  • Muscat, Muscat, Oman beBee Careers Full time

    Job DescriptionWe are seeking a highly experienced and technically proficient Lead Wastewater Design and Project Engineer to play a pivotal role in leading projects from conceptualization through commissioning, ensuring technical excellence, regulatory compliance, and successful project delivery. This position requires strong leadership, technical expertise,...


  • Muscat, Muscat, Oman beBee Careers Full time

    Our team seeks a skilled Technical Support Specialist to provide exceptional customer service and technical expertise.Skill RequirementsTroubleshooting electrical, instrumentation, automation, and electro mechanical productsAnalytical skills for resolving complex issuesExcellent communication skills for customer supportExperience in industrial or engineering...


  • Muscat, Muscat, Oman beBee Careers Full time

    Technical Support SpecialistThis is a highly rewarding role for an individual who is passionate about Linux and open source technologies. As a Technical Support Specialist, you will be part of a globally distributed team that provides expert-level support to customers leveraging Ubuntu and open source products.The ideal candidate will have hands-on...

  • Technical Lead

    5 days ago


    Muscat, Muscat, Oman beBee Careers Full time

    We are seeking a skilled Cloud Professional Services Manager to join our team. As a key member of our organization, you will be responsible for managing a team of engineers and providing technical guidance to ensure the delivery of high-quality solutions. Your ability to communicate effectively and collaborate with cross-functional teams will be essential in...

  • Technical Lead

    6 days ago


    Muscat, Muscat, Oman beBee Careers Full time

    Technical Lead - Payment Systems ExpertJob Summary:The role of a Technical Lead in the payment systems domain is crucial for ensuring seamless execution of technical projects. As a key member of the team, you will be responsible for overseeing the development and implementation of payment applications, including debit cards, credit cards, and POS acquiring...