Front Desk Operations Manager

1 day ago

Muscat, Muscat, Oman beBee Careers Full time

We are seeking a highly skilled and customer-focused leader to oversee the front desk operations. As a key member of our team, you will play a crucial role in ensuring a smooth and positive guest experience.

Key Responsibilities:
  • Supervise and lead the front desk team, providing guidance, training, and support
  • Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries
  • Maintain a welcoming and professional atmosphere for guests by keeping the front desk area neat and organized
  • Collaborate with other departments to address guest needs and concerns
  • Handle guest inquiries, requests, and complaints in a timely and efficient manner
  • Monitor and ensure accurate billing for guest reservations and services
Requirements:
  • Previous experience in hotel front desk operations, preferably with supervisory or leadership roles
  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
  • Familiarity with hotel reservation systems and point-of-sale software
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Familiarity with hotel policies and industry standards
  • High level of integrity and professionalism
What We Offer:

We provide a competitive salary, a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

A career with us means becoming part of a collaborative and diverse global family.

We believe that great connections make great experiences. At our hotels, we've thoughtfully designed our spaces to encourage, support, and celebrate these connections.

Our branded service style is crafted for connection, designed for humans not nameless guests or colleagues. Our leaders create an environment where memorable emotional connections can happen.

  • Front Desk Operations Leader

    23 hours ago

    Muscat, Muscat, Oman beBee Careers Full time

    Front Office Supervisor JobWe are seeking a detail-oriented and customer-focused individual to join our team as a Front Office Supervisor. This role involves supervising and leading the front desk team, providing guidance, training, and support.Daily Responsibilities:Supervise and lead the front desk team to ensure seamless operations.Oversee daily front...

  • Front Desk Associate

    23 hours ago

    Muscat, Muscat, Oman beBee Careers Full time

    Job Title: Front Desk AssociateDescription:We are seeking a highly skilled and dedicated individual to join our team as a Front Desk Associate. This role requires exceptional communication skills, attention to detail, and a strong commitment to providing excellent customer service.The ideal candidate will be responsible for greeting guests, responding to...

  • Front Desk Coordinator

    23 hours ago

    Muscat, Muscat, Oman beBee Careers Full time

    Front Desk Coordinator">As a Front Desk Coordinator, you will play a vital role in ensuring the smooth operation of our front desk area. Your primary responsibility will be to provide exceptional customer service to our guests, responding promptly and professionally to their inquiries and needs.">The key duties of this role include:">">Providing personalized...

  • Front Desk Associate

    23 hours ago

    Muscat, Muscat, Oman beBee Careers Full time

    Front Desk AssociateKey ResponsibilitiesWe are seeking a highly motivated Front Desk Associate to join our team. As a vital part of our front office operations, you will be responsible for providing exceptional guest service, managing reservations, and maintaining a positive and productive work environment.Main TasksProcess all reservation requests, changes,...

  • Front Desk Associate

    1 week ago

    Muscat, Muscat, Oman beBee Careers Full time

    The Hotel Reservation Coordinator plays a critical role in ensuring smooth operation of the front desk and reservation systems.Responsibilities:Coordinate with front desk staff to manage room inventory and ensure accurate forecastingProcess all reservation requests, changes, and cancellations in a timely and efficient mannerCommunicate with guests to confirm...

  • Front Desk Representative

    2 weeks ago

    Muscat, Muscat, Oman beBee Careers Full time

    Job DescriptionThis role is responsible for providing exceptional customer service to guests, ensuring a positive experience throughout their stay. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesFront Desk Operations: Manage front desk...

  • Front Desk Coordinator

    18 hours ago

    Muscat, Muscat, Oman beBee Careers Full time

    We are looking for a Front Desk Supervisor to join our team. This is an exciting opportunity for a motivated individual to take on new challenges and develop their skills.Job Description:Setting up Accurate Accounts: Our Front Desk Supervisor will be responsible for setting up accurate accounts for each guest upon check-in, including separate room, tax, and...

  • Front Desk Agent

    23 hours ago

    Muscat, Muscat, Oman beBee Careers Full time

    Front Desk AgentWe are seeking a highly skilled Front Desk Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Deliver prompt, courteous, and efficient service to all guests, ensuring they have an exceptional experience throughout their...

  • Front Desk Team Member

    23 hours ago

    Muscat, Muscat, Oman beBee Careers Full time

    Front Desk Representative PositionWe are seeking an organized and detail-oriented individual to join our front desk team as a representative.The ideal candidate will provide exceptional service to our guests, ensuring that they feel welcome and supported throughout their stay.

  • Front Desk Representative

    2 weeks ago

    Muscat, Muscat, Oman beBee Careers Full time

    **Job Summary**We are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from arrival to departure.**Key Responsibilities**Guest Service: Provide prompt, courteous, and efficient service to...