
Remedial Operations Specialist
1 day ago
The role of a Junior Officer Remedial involves providing administrative support for recovery activities, maintaining accurate records, and contributing to daily remedial operations.
Key Responsibilities:
- Supports in monitoring delinquent accounts and assists with recovery follow-up activities.
- Prepares and updates recovery files, trackers, and MIS reports for internal use.
- Coordinates with customers for document submissions, payment reminders, and basic inquiries.
- Updates system records accurately and timely data related to customer communications and repayments.
- Elevates complex or unresolved matters to senior staff for appropriate handling.
- Maintains confidentiality and professionalism when dealing with sensitive customer data.
- Collaborates with the team in preparing documentation for legal referrals when required.
- Ensures consistent support to the Remedial team in day-to-day recovery operations.
Requirements:
- A minimum of 1 year of experience in Banking or financial sectors within a remedial or collection department is preferred.
- Proven hands-on experience in performing a similar role within the banking or financial sector.
- Knowledge and understanding of banking regulations and financial compliance are essential.
Professional Growth:
- This role offers opportunities for professional growth and development in a dynamic environment.
- The successful candidate will have the chance to work closely with experienced professionals and develop their skills in remedial operations.
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