Computer Systems Administrator

4 days ago


Muscat, Muscat, Oman Prysmian Group Full time
About the Job Opportunity

We are seeking a highly skilled User Support Officer to join our team at Prysmian Group. This is an excellent opportunity to contribute to the success of our IT department, working collaboratively with colleagues to deliver high-quality services to our staff.

Your Key Responsibilities:
  • Provide technical support to staff members, responding to inquiries and resolving issues promptly.
  • Maintain accurate records of incidents, issues, and resolutions to facilitate future troubleshooting and problem-solving efforts.
  • Collaborate with colleagues to resolve complex technical issues, sharing knowledge and best practices to enhance overall IT service delivery.
  • Perform routine maintenance tasks, such as updating software and security patches, to prevent potential issues.
What We're Looking For:
  • Relevant education and certification in Computer Science or Information Technology, with experience in IT service management (e.g., ITIL).
  • Strong analytical and problem-solving skills to identify and resolve technical issues efficiently.
  • Excellent communication and interpersonal skills to interact effectively with staff members and colleagues.
  • Ability to prioritize tasks and manage multiple projects simultaneously, meeting deadlines and delivering results under pressure.


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