Middleware Specialist

Responsible for Application system integration including, Technical Analysis, API Development, Configuration and Environment support for Bank's Middleware application in liaison with various IT teams. Key responsibilities of this position are given below.

• Design, develop and maintain complex integration services and APIs based on industry standards and best practices using

- IBM's App Connect Enterprise (previously IBM Integration Bus),

- IBM Message Queue (MQ),

- IBM DataPower and

- IBM API Connect products.

• Provide technical support for bank's IT projects that involve integration between applications through the IBM middleware products (listed above). This includes, configuration fixes, code fixes, end-to-end testing support, user acceptance testing, performance and security testing support.

• Perform all required monitoring activities for the supported systems, including operation of utilities to support customer system and data implementations.

- Responsible for maintenance and emergency response outside of normal business hours as necessary to maintain general application health and/or system upgrades.

- Responsible for issue resolution & support in RCA analysis for Production incidents.

- Follow proper escalation processes to meet or exceed target resolution timeframes.

- Responsible for involving resources outside of IT when necessary to resolve

- Must adhere to all standards & processes defined in the team for project delivery, peer review, security, incident & problem management.

• Must ensure that appropriate corrective and preventive actions are undertaken and resolve problems as soon as they arise.

• Must contribute ideas to help the support team to become more effective and seek ideas from other team members.

• Implement and manage security processes (both technical and procedural) to ensure uninterrupted operations and to comply with Bank and data privacy policies.

Principal Accountabilities:

-Responsible for design, development & supporting the Webservices/APIs used for integration of application systems

-Liaison between the infrastructure and the applications groups, aiding one to understand the other and to ensure completion of development and/or maintenance activities of Bank's Middleware systems

Requirements

Qualifications:

1. Requires bachelor's degree in computer science/engineering.

2. IBM Professional Certification on IBM App Connect Enterprise (or Integration Bus)

3. IBM Professional Certification in below products is desired

a. IBM DataPower Cunarioner

b. IBM API Connect

c. IBM MQ

4. Relevant IT / Technology Professional certifications are desired.

Experience:

• Minimum 8 years of experience in design, development & support of IT software solutions.

* Minimum 6 years of hands-on experience in design and development of integration solutions using products listed below

- IBM App Connect Enterprise (mandatory)

- IBM MQ (mandatory)

- IBM DataPower (desired)

- IBM API Connect (desired)

• Minimum 6 years of experience in API (RESTful) and Web Services

(SOAP) design, development and testing

Training:

Formal training in two or more of the IBM Middleware products listed below

• IBM App Connect Enterprise or Integration Bus

Other skills and Abilities:

• Programming experience in Java & JEE systems. Working knowledge of java-based open-source technologies.

• Strong expertise in REST APIs & Web Services.

• Good knowledge of Unix/Linux systems, Banking applications & RDBMS databases

• Demonstrated ability to communicate effectively in both oral & written form.

• A clear and practical understanding and experience integrating technical services which support applications and users in the organization.

• Experience communicating by phone and face-to face with customers collecting requirements and implementation details, implementing solutions, and providing technical support.

Interpersonal skills:

Ability to establish confidence, rapport and foster cooperative relationships with business & coworkers. Comfortable initiating regular business contacts.

Analytical Thinking:

Good at acquiring an understanding of a problem or solution, and developing an approach to interacting with situation

Strategic Perspective:

Needs to keep overall objectives and strategies in mind and not be deflected by matters of detail.

Applying standards:

Good in application of relevant industry and process standards to all tasks undertaken