Sr. Specialist Network
6 days ago
Design, implement, and manage network infrastructure for cloud-based services, including but not limited to routing, switching, firewall, and load balancing technologies.
Plan, design, and implement upgrades and evolution of Internet Data Centre (IDC) while managing capacity and growth of operations.
Collaborate with internal teams and clients to gather requirements, design solutions, and implement network changes.
Investigate and resolve issues on customer's network and IT assets using troubleshooting methodologies.
Configure and maintain network devices, including routers, switches, firewalls, and load balancers, to ensure optimal performance and security.
Monitor network performance and troubleshoot network issues, escalating to team lead or vendors when necessary.
Utilize network diagnostic tools to monitor and diagnose network performance issues, and implement solutions.
Assist in reporting, documentation, tuning on tools, and introduction of new products/tools for the Network.
Implement and maintain network security policies, including access control, firewall rules, and intrusion detection/prevention systems.
Provide 24/7 Level 1 and Level 2 & L3 technical support for all network solutions to ensure immediate assistance.
Provide technical guidance and manage escalations from specialists.
Desired Candidate ProfileQualification
Bachelor s degree in computer science (CS), Information System Management (ISM), Information Technology (IT)
Certification
NSE4,5 & 6 - Advanced certifications such as CCNP, CCNA, NSE4-8 - F5 Technical Specialist 301, 302 . are desirable
Experience
At least 5+ years of experience in network management preferably in service management companies.
Skills
Experience in network and network security vendors such as Cisco, Palo Alto, Juniper, F5, and Huawei Networks.
Cisco ACI Datacenter Experience
Should have very sound knowledge on Networking technologies Routing, Switching (Cisco ACI),
Experience in troubleshooting and fixing common misconfigurations as well as doing Root Cause Analysis
Experience with network diagnostic tools using network diagnostic tools to monitor network performance and diagnose.
Demonstrated proficiency in the Microsoft Office suite.
Competency
Behavioral
Planning & coordination
Achievement orientation
Personal effectiveness
Core
Integrity & Ethical behavior
Operational excellence
Effective communication
Stakeholder management
Creativity & innovation
Technical
Cloud Platforms and Services
Infrastructure as Code (IaC)
Cloud Security
Monitoring and Performance Management
Networking in Cloud
Automation and Scripting
Disaster Recovery and Backup
Compliance and Governance
Service Monitoring and Management
Ticket Management
Client and Internal Service Operations
SLA Management and Compliance
Incident Management and Troubleshooting
Service Reporting & Analytics
Project Implementation & Activation
Technology R&D and Innovation
Asset Maintenance & Management
Asset Optimization
Capacity Planning
Disaster Recovery Management
Provide L3 Support & Vendor Support
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