Senior Store Associate

The job holder will be responsible for providing complete shopping experience for our customers, involving customer service, product knowledge and all shopping environmental involvements. سيكون صاحب الوظيفة مسؤولاً عن توفير تجربة تسوق كاملة لعملائنا ، بما في ذلك خدمة العملاء ومعرفة المنتج وجميع عمليات التسوق البيئية

Product Knowledge

To give an accurate information about all products.

To educate himself / herself about the culture and the history of Splash.

Customer Service

Greet all customers promptly and courteously upon entering the stores.

Direct customer throughout the store or specific areas.

Satisfy the customer's needs, requests & queries.

Increase the customer base by adding more customers to the store.

Understand the return policy

Maintain a positive & cheerful attitude and cooperate with colleagues.

Apply all customer service standards as advised during training.

Operations

To report to work on time or to notify in advance if absent or late.

To be aware how to operate the cash tills.

To understand how to use and utilize the reports.

To use the correct procedures & basics in ordering, transferring of goods.

To practice proactive in safety consciousness at all times.

To practice security measures that help prevent theft.

Understand the policy of the lost & found procedures.

Housekeeping

To keep & maintain the section clean & neat

To keep & maintain the back store in proper state

To clean & maintain a well organized break area each day

To remove dusts & other dirt's from display area using soft brush

Inventory

To check the stock on a daily basis to ensure that all products are adequately stocked and available for customers.

To keep the featured merchandise prominently displayed.

To keep the store image by adhering to the guidelines as outlined by Store Manager/Visual Merchandising Manager.

To check the stock on a daily basis to ensure that all products are adequately stocked and available for customers.

To keep the featured merchandise prominently displayed.

To keep the store image by adhering the guidelines as outlined by Store Manager/Visual Merchandising Manager. معرفة المنتج

الحفاظ على المتجر وعلى معايير المتجر معرفة المنتج

إعطاء معلومات دقيقة عن جميع المنتجات

تثقيف نفسه حول ثقافة وتاريخ الماركة

خدمة الزبائن

التحية على جميع العملاء بسرعة ولطف عند دخولهم المحلات

العميل المباشر في جميع أنحاء المتجر أو مناطق محددة

تلبية احتياجات العملاء وطلباتهم واستفساراتهم

زيادة قاعدة العملاء من خلال إضافة المزيد من العملاء إلى المتجر

فهم سياسة العودة

الحفاظ على موقف إيجابي ومبهج والتعاون مع الزملاء

تطبيق جميع معايير خدمة العملاء كما ينصح أثناء التدريب

عمليات التشغيل

تقديم تقرير إلى العمل في الوقت المحدد أو الإخطار مقدمًا في حالة الغياب أو التأخر

أن تكون على دراية بكيفية تشغيل الخزانات النقدية

لفهم كيفية استخدام التقارير والاستفادة منها

استخدام الإجراءات والأساسيات الصحيحة في طلب ونقل البضائع

لممارسة استباقية في الوعي بالسلامة في جميع الأوقات

ممارسة الإجراءات الأمنية التي تساعد على منع السرقة

فهم سياسة إجراءات المفقودات

الحفاظ على المعرض

للحفاظ على القسم نظيفًا ومرتّبًا والمحافظة عليه

للحفاظ على وصيانة المخزن الخلفي في الحالة المناسبة

لتنظيف وصيانة منطقة استراحة جيدة التنظيم كل يوم

لإزالة الغبار والأوساخ الأخرى من منطقة العرض باستخدام فرشاة ناعمة

عمليات الجرد

للتحقق من المخزون على أساس يومي للتأكد من أن جميع المنتجات مخزنة بشكل كاف ومتاحة للعملاء.

لإبقاء البضائع المميزة معروضة بشكل بارز.

للحفاظ على صورة المتجر بالالتزام بالمبادئ التوجيهية كما هو موضح من قبل مدير المتجر / إدارة التجارة المرئية.

للتحقق من المخزون على أساس يومي للتأكد من أن جميع المنتجات مخزنة بشكل كاف ومتاحة للعملاء.

لإبقاء البضائع المميزة معروضة بشكل بارز.

للحفاظ على صورة المتجر بالالتزام بالمبادئ التوجيهية كما هو موضح من قبل مدير المتجر/ إدارة التجارة المرئية.

Basic Qualification /Education / Vocational Training: High School المؤهلات الأساسية \ التعليم \ التدريب المهني: شهادة الدراسة الثانوية

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Established in 1973 in Bahrain, Babyshop has grown into a leading retailer specializing in children's products and accessories. With a steadfast commitment to quality, affordability, and accessibility, we have expanded our footprint to over 230 stores across 13 countries in the Middle East, North Africa, and Asia. Serving over 100 million customers worldwide, Babyshop has become a trusted brand and household name in the region.

At Babyshop , our mission is to provide parents with a comprehensive range of high-quality products and solutions for their children, from newborns to teenagers. We proudly offer a diverse selection of items from beloved brands such as Juniors, Giggles, Eligo, Lee Cooper, Disney, Hello Kitty, Graco, Joie, Hauck, Nuna, Cybex, Babyzen , Philips Avent, Tommee Tippee, Medela , Dr. Brown's and many more . Our extensive collection includes baby and kids' clothing, baby essentials, nursery items, strollers, car seats, toys, and more.

Child safety is at the heart of everything we do at Babyshop . We take meticulous care to ensure all our products meet the highest safety standards, from toys to strollers to car seats and beyond. Our commitment extends to sourcing the highest quality materials, such as the cotton used in our clothing, which is free from harmful chemicals and safe for babies and children to wear.

We understand that parenting can be both rewarding and challenging, which is why we offer our unique service, "My Baby Expert." Through this service, our experienced staff members—often mothers themselves—provide personalized advice and solutions for your parenting, product, or brand-related concerns. Our experts are here to support you every step of the way, helping you find the best solutions tailored to your family's needs.

Babyshop remains committed to customer satisfaction and community engagement. We continuously innovate and adapt to meet the evolving needs of parents and children. Our longstanding reputation as a reliable and popular choice for quality children's products is a testament to our unwavering dedication to excellence and responsibility.