IT Support Engineer

2 weeks ago

Muscat, Muscat, Oman InterTech LLC Full time 6,000 - 36,000 per year

Job Title: IT Support Engineer

Location: Oman

Experience: 4–5 Years

Industry: Information Technology / IT Services

Employment Type: Full-time

Job Summary:

We are seeking a highly motivated and experienced IT Support Engineer to join our technical team in Oman. The ideal candidate will have 4–5 years of hands-on experience in providing IT support, managing desktops, laptops, printers, and operating systems, along with knowledge of Active Directory, basic server/storage/network troubleshooting. Certifications such as MCSE or CCNA are required. A valid Oman driving license is mandatory as the role involves on-site support across multiple locations.

Key Responsibilities:

  • Provide technical support for desktops, laptops, printers, scanners, and other end user devices.
  • Install, configure, and troubleshoot operating systems (Windows 10/11, Windows Server).
  • Manage and support Active Directory users, groups, permissions, and policies.
  • Handle basic server, storage, and network troubleshooting (LAN/WAN/Wi-Fi).
  • Perform routine maintenance and updates on IT infrastructure.
  • Respond to support tickets, ensuring timely resolution of incidents and requests.
  • Maintain IT documentation including asset inventory, configuration details, and support logs.
  • Coordinate with vendors and third-party providers for hardware/software issues.
  • Provide remote and on-site support across client or company locations in Oman.
  • Ensure compliance with company IT policies and security standards.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and prioritize tasks

Requirements:

  • Bachelor's degree or diploma in IT, Computer Science, or related field.
  • 4–5 years of proven experience in IT support or system administration.
  • Strong knowledge of:

o Windows OS (Client and Server)

o Desktop/laptop/printer troubleshooting

o Active Directory

  • Basic knowledge of:

o Server and storage systems

o Networking fundamentals (TCP/IP, DNS, DHCP, VPN)

Certifications:

  • MCSE and/or CCNA (at least one is required).
  • Valid GCC/Oman Driving License is mandatory.

Salary & Benefits:

  • Competitive salary OMR 500/- to 600/- (based on experience and qualifications)
  • Gratuity as per Oman Labour law.
  • Health insurance and other benefits as per company policy
  • 30 days paid annual leaves
  • Company provided Accommodation / Transportation allowance
  • Annual return ticket during annual vacation from home country as per company policy

Job Type: Full-time

Pay: RO RO per month

Application Question(s):

  • What is your expected salary?

Experience:

  • IT Support: 4 years (Required)

License/Certification:

  • MCSE or CCNA Certification (Required)
  • GCC/Oman driving license (Required)

  • Cloud Support Engineer

    1 day ago

    Muscat, Muscat, Oman Canonical - Jobs Full time $60,000 - $120,000 per year

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Support Engineering Manager

    1 day ago

    Muscat, Muscat, Oman Canonical - Jobs Full time 120,000 - 180,000 per year

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Associate Linux Support Engineer

    1 day ago

    Muscat, Muscat, Oman Canonical - Jobs Full time 40,000 - 80,000 per year

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • technical support service engineer

    2 weeks ago

    Muscat, Muscat, Oman Local Line LLC Full time 60,000 - 120,000 per year

    QualificationMinimum Degree (BEng / BSc.) in Engineering or Sciences.Preferable advanced chemical applications certificates and courses.ExperienceThe personnel shall have minimum seven (7) years of working experience in oil and gas industry,Minimum five (5) years of working experience with specialty chemicals application and maintaining chemical injection...

  • Senior End User Support Engineer

    5 days ago

    Muscat, Muscat, Oman Noventiq WLL Full time 12,000 - 24,000 per year

    We are seeking a highly skilled and customer focused End User Support Engineer to lead and manage daily end-user support operations. This role requires hands-on troubleshooting, escalation handling, ticket management, and close coordination with internal teams to ensure seamless IT support for employees. The ideal candidate should have strong communication...

  • IT and Technical Support Engineer – Networking, SQL Database

    1 week ago

    Muscat, Muscat, Oman G4S Full time 30,000 - 60,000 per year

    About the RoleWe are looking for a skilled and highly motivated IT and Technical Support Engineer with strong expertise in networking, SQL databases, and ELV (Extra Low Voltage) systems. The successful candidate will be responsible for troubleshooting, maintaining, and optimizing network infrastructure, supporting SQL databases, and ensuring the smooth...

  • SAP Support Senior Associate

    1 day ago

    Muscat, Muscat, Oman MENA HR Solutions LLC (IBD Group) Full time 60,000 - 120,000 per year

    Job PurposeThe SAP Support Senior Associate (FN) is responsible for providing technical support and assistance for SAP Finance systems within the organization. This role involves troubleshooting, resolving issues, and providing guidance to end-users on SAP (FN) modules and functionalities. The role includes collaboration with various teams to ensure smooth...

  • Executive Assistant

    1 day ago

    Muscat, Muscat, Oman Digital Shadow IT Full time 25,000 - 40,000 per year

    Company DescriptionDigital Shadow IT specializes in delivering advanced technology services to assist businesses in streamlining processes and achieving strategic goals. Leveraging cutting-edge technologies such as IoT, Artificial Intelligence, Big Data Analytics, and Robotic Process Automation, we develop applications tailored to unique business needs using...

  • IT Engineer

    3 days ago

    Muscat, Muscat, Oman Al Zayn Full time 60,000 - 120,000 per year

    Job SummaryWe are seeking a skilled IT Engineer to join our dynamic team. The ideal candidate will possess a strong background in network engineering and IT infrastructure, with expertise in various protocols and systems. This role involves designing, implementing, and maintaining robust network solutions while ensuring high availability and security of our...

  • Bridge Engineer

    1 day ago

    Muscat, Muscat, Oman Khatib & Alami Full time 6,000 - 24,000 per year

    The Transportation Engineer is a junior member of the supervision services team. He supports supervision teams with the management of construction sites, including conducting quality and HSSE inspection and monitoring the contractors' daily activities and resources allocation against construction programs. He supports the commissioning and testing activities...