Manager Social Media

1 week ago

Muscat, Muscat, Oman Omantel Full time 90,000 - 120,000 per year
Role Purpose

Position Information
  • Unit: Strategy & Innovation
  • Division: Corporate Branding & Communication
  • Location: Muscat
  • Grade: L3
  • Line Manager: Senior Manager Branding
  • Direct reports: Nil
  • Minimum role requirements:
  • Bachelor in relevant discipline
  • Experience: Internal Applicants: 4 years of relevant experience II External Applicants: 6 years of total experience. Years of experience in leadership will be an advantage

Key Accountabilities
  • Develop and implement social media strategy through identifying the target audience and developing content that resonates with them
  • Create and publish social media content that reflects the company's brand and engages the target audience
  • Manage all social media channels by ensuring that the content is regularly updated and that the channels are monitored for engagement and feedback
  • Engage with customers through social media channels, responding to queries and feedback promptly and using social media to build relationships with customers and create a positive brand image
  • Monitor social media metrics to optimize social media campaigns and improve the company's social media presence
  • Collaborate with other teams to ensure that social media campaigns are aligned with overall business objectives
  • Manage social media influencers by identifying the best persons to represent Omantel brand and managing the collaboration and content to ensure the right message is distributed by the right influencers
  • Set SMART KPIs, evaluate employees performance and provide support and coaching

Key Competencies

Leadership
  • Assertiveness and Conflict Resolution
  • Fostering Learning and Development
  • Inspiring and Leading Others
  • Leading Change and Cultivates Innovation
  • Visioning and Alignment

Behavioural
  • Drives Achievements
  • Ethics & Compliance
  • Timely Decision - Making

Technical
  • Online Content Management
  • Social Media Management

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