Head of Payment Systems

1 day ago

Muscat, Muscat, Oman Bank Muscat Full time 120,000 - 240,000 per year

Job Summary:

We are seeking a dynamic and experienced professional to lead the Payments function. The ideal candidate should possess strong functional and technical expertise in payment systems, with in-depth knowledge of RTGS, SWIFT, and various domestic and international payment types. Additionally, the candidate must be well-versed in managing application vulnerabilities and have a solid understanding of the Software Development Life Cycle (SDLC).

About the Role:

The Payments function is critical to our operations, and this role will be pivotal in ensuring the efficiency and security of our payment systems.

Responsibilities:

  • Lead the end-to-end management of payment systems, ensuring smooth operations and continuous improvement.
  • Provide expert-level functional and technical knowledge of RTGS, SWIFT, ACH, wire transfers, and other payment mechanisms.
  • Oversee integration and maintenance of payment applications in alignment with business needs and regulatory standards.
  • Ensure robust controls and timely remediation of application vulnerabilities in coordination with security teams.
  • Drive the SDLC processes, ensuring compliance with quality, security, and governance standards.
  • Collaborate with internal stakeholders, vendors, and regulators for payment-related initiatives and audits.
  • Monitor system performance, resolve incidents, and proactively manage risk and capacity planning.
  • Mentor and lead a high-performing team to ensure operational excellence and continuous learning.

Qualifications:

  • Bachelor's or master's degree in computer science, Information Systems, or a related field.
  • 15+ years of experience in banking or financial services, with a focus on payments.
  • Strong functional and technical understanding of RTGS, SWIFT, and other payment channels.
  • Proven experience managing application security and vulnerability remediation.
  • Excellent knowledge of SDLC methodologies and tools.
  • Strong leadership, communication, and stakeholder management skills.
  • Experience in regulatory compliance and audit support is a plus.
  • Knowledge of banking/financial systems
  • Exposure to Agile or DevOps environments

Soft Skills:

  • Leadership and Team Management – Ability to inspire, guide, and manage cross-functional teams effectively.
  • Strategic Thinking – Capable of aligning technology and operational goals with the overall business strategy
  • Communication Skills – Strong verbal and written communication for effective interaction with internal teams, vendors, and regulators.
  • Problem-Solving – Ability to analyze complex issues and implement practical, timely solutions
  • Decision-Making – Confident in making sound decisions under pressure and with limited information.
  • Adaptability – Comfortable navigating change and evolving technology landscapes.
  • Stakeholder Management – Skilled in managing expectations and building trust across various levels of the organization
  • Attention to Detail – Ensures accuracy in system design, compliance, and reporting.
  • Conflict Resolution – Capable of managing disagreements constructively to reach common goals.
  • Collaboration – Works well with cross-departmental teams to achieve shared outcomes.

Preferred Certifications:

  • SWIFT Certification (e.g., SWIFT Certified Expert) – Demonstrates expertise in SWIFT messaging and operations
  • Banking Operations Certificate

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