General Technician

General Summary:

Performs maintenance and repair on building systems like plumbing, electrical, and HVAC, handles guest requests, and conducts preventive maintenance to ensure a safe and functional environment. This role requires a broad skill set in areas such as carpentry, painting, and appliance repair, along with the ability to work independently, respond to emergencies, and maintain a clean and organized workspace.

Core responsibilities:

• Respond to maintenance requests: Address guest-reported issues in rooms and public areas, which can include fixing light fixtures, unclogging drains, or repairing furniture.
• Perform preventive maintenance: Conduct routine inspections and maintenance on equipment and systems to prevent breakdowns. This includes cleaning and lubricating machinery and monitoring operational systems.
• Troubleshoot and repair: Identify and fix problems with a variety of hotel systems, such as HVAC, plumbing, and electrical wiring.
• Perform general upkeep: Handle carpentry, painting, and minor drywall or trim repairs to maintain the property's appearance and structural integrity.
• Manage inventory: Keep track of necessary parts, tools, and supplies, and assist in requisitioning new items.
• Ensure safety and compliance: Follow all safety procedures, maintain a clean work area, and be prepared to respond to emergencies like fire alarms or other system failures.
• Provide guest service: Interact with guests in a friendly and efficient manner to resolve their issues.
• Assist other departments: Help with setup/cleanup for events and other tasks as needed

Required skills and abilities:

• Technical knowledge: Basic knowledge of electrical, mechanical, plumbing, carpentry, and painting is essential.
• Problem-solving: Ability to diagnose problems and implement effective solutions.
• Physical stamina: Must be able to lift, carry, and move objects, and spend long periods standing, bending, and working in various parts of the building.
• Communication: Clear communication skills to interact with guests and staff.
• Flexibility: Ability to work a flexible schedule, including weekends and holidays, and be on-call for emergencies.

Microsoft Office

Problem Solving, Effective Communication