Medical Secretary

• Serve as the initial point of contact for both international and domestic patients.

• Securely collect and manage patient medical records and reports.

• Schedule and confirm medical appointments, diagnostic tests, and necessary procedures.

• Serve as the initial point of contact for both international and domestic clinics/Hospitals.

• Coordinate medical requirements with hospitals and clinics before schedule a patient treatment and after the treatment.

• Ensure translation of medical records and facilitate communication when necessary.

• Draft, review, and dispatch correspondence, treatment quotations, and cost estimates.

• Prepare comprehensive treatment itineraries that combine healthcare services with travel arrangements.

• Assist with visa documentation, insurance claims, and necessary approvals.

• Manage databases containing information about hospitals, doctors, and partner healthcare facilities.

• Assist in organizing patient travel plans, including airport transfers and hotel bookings.

• Arrange local logistics such as transportation, interpreter services, and tours when applicable.

• Support all non-medical needs of patients and their companions during their stay.

• A diploma or degree in nursing from a recognized institution
• Strong knowledge of medical terminology and patient care procedures.
• A minimum of 2 years of experience in a healthcare or medical office setting.
• Proficiency in handling patient records, scheduling and coordination
• Excellent communication and interpersonal skills.
• Maintain confidentiality of patient information at all times.