Warehouse Executive

Position Title:
WMS Expert / Super User

Designation:
Executive

Location:
Muscat, Oman

Company:
Al Mana Logistics (Sarco Group Oman)

Reporting To:
General Manager - Al Mana Logistics

Role Overview

Al Mana Logistics is implementing a state-of-the-art Warehouse Management System (WMS) to enhance efficiency, visibility, and customer service across our facilities in Oman. We are seeking a WMS Expert / Super User
to lead this implementation from our side - ensuring seamless coordination between operations, IT, and the software provider.

This role will be the central point of contact for all WMS-related activities, from configuration and testing to go-live and stabilization. The right candidate will combine strong operational understanding of warehouse processes with hands-on WMS experience and a problem-solving mindset.

Key Responsibilities

Implementation Leadership

• Act as the internal lead for all WMS implementation phases - setup, configuration, testing, training, and go-live.
• Collaborate with the WMS vendor and internal stakeholders (IT, Operations, Finance) to ensure business requirements are met.
• Participate in system design workshops to define workflows, bin structure, and operational parameters.
• Coordinate User Acceptance Testing (UAT) and ensure issue resolution before deployment.
• Support data migration, master data setup, and system validation.

Operational Excellence

• Develop and document Standard Operating Procedures (SOPs) aligned with the new WMS.
• Train and mentor warehouse teams on WMS use, ensuring smooth adoption at all levels.
• Identify process improvement opportunities post-implementation and lead optimization initiatives.
• Act as the first line of support for any WMS-related queries or incidents.

Monitoring & Reporting

• Track key operational metrics (receiving, putaway, picking, dispatch accuracy, and cycle counts) using WMS dashboards.
• Prepare regular reports on WMS performance, highlighting issues, trends, and recommendations.
• Coordinate periodic system audits to maintain data integrity and user compliance.

Qualifications & Experience

• Bachelor's degree in supply chain management, Logistics, IT, or related field.
• 6 - 9 years of warehouse or distribution center experience, including at least 2 - 3 years of WMS implementation or super-user role (Manhattan, SAP EWM, Infor, Oracle, Blue Yonder, or similar).
• Strong understanding of warehouse processes: inbound, storage, order picking, dispatch, and inventory control.
• Experience in leading user training, conducting system testing, and working with IT/integration teams.
• Proficient in Microsoft Excel and data analysis; experience with barcode scanners, label printers, and RF devices.
• Excellent communication and coordination skills - able to bridge operations and technology.
• Fluent in English; Arabic proficiency will be an advantage.
• Valid Oman driving license.
• Prefer Omani national or expat
• Salary - Negotiable

Key Attributes

• Detail-oriented, organized, and proactive.
• Strong troubleshooting skills and ability to work under pressure.
• Collaborative, with a "hands-on" approach to problem-solving.
• Passionate about process improvement and digital transformation in logistics.

What We Offer

• Opportunity to play a lead role in transforming Al Mana Logistics' warehouse operations.
• Exposure to advanced warehouse automation and technology integration.
• Competitive compensation package and long-term career growth in a rapidly expanding logistics group.

To Apply:

Send your CV and a brief cover note outlining your WMS experience to:

 with the subject line "WMS Expert / Super User – Oman".