Head of Distribution

Job Purpose:

The Head of Distribution & Sales leads and optimizes the Bank's branch network, sales functions, and developers engagement channels. He/ She strategically ensures high-performance delivery across customer-facing operations, enhances productivity through process alignment, and fosters a consistent, client-centric experience. The Head of Distribution & Sales oversees branch support and developers management units, ensuring streamlined collaboration across business units.

Key Accountabilities:

• Leads and oversee the full branch network, ensuring alignment with business growth objectives and service standards.
• Drives performance across all sales channels, optimize resource deployment, productivity, and client acquisition targets.
• Provides strategic oversight to the Developers Management Unit to improve developers relationships, project sourcing, and conversion.
• Monitors and enhance operational support functions to enable efficient front-office service delivery.
• Champions customer experience initiatives across the distribution footprint, ensuring a standardized and high-quality service model.
• Collaborates with cross-functional teams (Risk, Credit, HC, Marketing) to support network execution, staffing, and compliance.
• Analyzes performance metrics and develops actionable strategies to improve sales, turnaround times, and service levels.
• Spearheads network expansion and rationalization plans, informed by market analysis and long-term strategic goals.
• Ensures adherence to internal policies, regulatory frameworks, and service-level benchmarks across all distribution touchpoints.
• Develops and mentors branch and unit leadership to build a strong talent pipeline and empower high-impact teams.

Qualifications and Experience:

• Bachelor's degree in Business Administration, Finance, or related field. An MBA degree is desired.
• Minimum of 10 years of experience in banking, including at least 5 years in a senior role within distribution, branch management, or sales leadership. Experience in performing a similar role is required.
• Proven track record of successful leadership of large, multi-location teams and driving performance turnarounds.
• Experience in housing finance, mortgage sales, or developer relations is highly preferred. Deep understanding of retail banking distribution dynamics.

Applicants who are meeting the job requirements will be contacted.

** Applications will be accepted until 07-Oct-2025 at 2:00 P.M

Submissions received after this date and time will not be considered **