Client Manager
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Job Description
- Build and maintain strong relationships with key clients, understanding their technology needs and ensuring satisfaction.
- Develop and implement effective sales strategies to achieve revenue growth and business targets.
- Identify and pursue opportunities for new client acquisitions, expanding the client base.
- Develop and implement retention strategies to ensure long-term satisfaction and loyalty of key clients.
- Collaborate with internal teams to cross-sell and upsell products or services to existing clients.
- Conduct market research and analysis to stay informed about industry trends and competitor activities.
- Prepare and deliver compelling sales presentations to prospective clients, showcasing the value of our offerings.
- Lead contract negotiations, ensuring favorable terms for both the client and the company.
- Provide accurate sales forecasts and reports to contribute to strategic decision-making.
- Collaborate with sales and marketing teams to align strategies and achieve collective goals.
- Gather and analyze customer feedback to continually improve products and services.
- Provide leadership and guidance to client sales teams. Qualification & Skill
- Bachelor’s degree in Business, Marketing, or a related field; Master’s degree is a plus.
- 7 years of experience in client sales, with a minimum of [4+] years in a senior sales leadership role.
- Strong understanding of sales strategies, techniques, and market dynamics.
- Excellent communication, negotiation, and interpersonal skills.
- Results-oriented with a track record of meeting and exceeding sales targets.
- Familiarity with relevant industry software and tools. Core Competencies
- Teamwork with Organization / Function
- Communication
- Solution Selling strategies and techniques
- Business Performance
- Developing value proposition
- Negotiation (internal functions or external customers)
- Prospecting, qualifying and Closing sales leads
- Leverage Sales Tools, Data & Analytics
- Social Media Engagement (LinkedIn/Twitter/Instagram etc)
- Leadership/Authority
- Motivational Management
- Balanced Risk Taking
- Enable Reportees to act
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