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ResponsibilitiesHandle inbound and outbound customer callsRespond to customer emails and approved digital channelsIdentify and understand customer issuesPerform first-level troubleshootingCreate and update incidents service requests in BMC HelixCategorize and prioritize tickets correctlyFollow approved troubleshooting procedures and knowledge...

Job Purpose: The Call Center Agent provides exceptional customer service by handling inbound and outbound calls. He/ She serves as the first point of contact for valued clients, assisting with a wide range of banking inquiries and transactions, and contributes to the Bank’s reputation and overall client satisfaction. Key Accountabilities: Handles incoming...

Job Purpose The Call Center Agent provides exceptional customer service by handling inbound and outbound calls. He She serves as the first point of contact for valued clients assisting with a wide range of banking inquiries and transactions and contributes to the Bank s reputation and overall client satisfaction Key Accountabilities Handles incoming calls...

REAL ESTATE SALES CONSULTANT [RESIDENTIAL AND COMMERCIAL/INDUSTRIAL] | OMAN Company Overview Whitewill is a premier real estate company specializing in luxury apartments and properties in the most prestigious locations across Dubai, Abu Dhabi, Ras Al Khaimah, Muscat, London, Moscow, and Miami. Our resources include an expansive advertising network,...

The Main Purpose of the job is management of a base of customers through daily communication and solicitation The job exists to enhance customer relations manage client commitments solicit customer base maintain accurate customer profiles and coordinate customer issues with manager The job contributes towards generating future business by maintaining good...

Digital marketing coordinator vacancy in Muscat OmanAn experienced and devoted marketing executive is needed by our client to deliver the marketing strategy in support of the business goals. You'll be accountable for the following: introducing the business to operators (B2B). direct promotion of the business to customers (B2C). directing marketing campaigns...

Additional Information Job Number Job Category Rooms & Guest Services Operations Location Al Mouj, Muscat, OmanVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process...

St. Regis Hotels & Resorts in Al Mouj, Muscat, Oman, seeks a Non-Management Front Desk/Guest Services Associate to handle guest calls, requests, and messages. You will operate the telephone switchboard, coordinate wake-up calls, and assist guests with internet access and messages. Dispatch bell/valet staff as needed and follow up to ensure guest...

Description POSITION SUMMARY   Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor...

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...

Role OverviewHands-on Python developer to build Agentic AI and Voice AI applications LLM-powered workflows APIs and integrations across email WhatsApp CRM Google Workspace databases and Falcon Pro Enterprise AI This is a coding and development role not a managerial or architecture-only positionKEY RESPONSIBILITIESDevelop AI agents backend applications and...

About Us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

Digital marketing coordinator vacancy in Muscat Oman An experienced and devoted marketing executive is needed by our client to deliver the marketing strategy in support of the business goals. You'll be accountable for the following: introducing the business to operators (B2B). direct promotion of the business to customers (B2C). directing marketing campaigns...

Job Purpose: To answer incoming phone calls from customers and answer questions and inquiries concerning the products and services of the Bank while building customer's interest in the services and products offered by the Bank. Key Tasks and Duties: Maintain full information about all our products, processes, services and marketing offers. The product...

LYQA TECH VENTURES is seeking a hands-on Python developer to build Agentic AI and Voice AI applications. You will develop LLM-powered workflows, APIs, and integrations across email, messaging, CRM, Google Workspace, databases, and Falcon Pro Enterprise AI. This is a coding role, not purely managerial.You will implement multi-step agentic workflows, REST...

Role ObjectiveThe Airport Services Supervisor oversees and coordinates the activities of Airport Services agents and appointed Ground Handler to ensure consistent delivery of high-quality service to Salamair passengers in respect of check-in boarding special services ramp operations and baggage services Ensuring the consistent application of the...

Oman Housing Bank in Muscat is seeking a Call Center Agent to deliver exceptional customer service through inbound and outbound calls, handling a wide range of banking inquiries and transactions. The role requires a diploma in business management, fresh graduate, strong English and Arabic communication, CRM familiarity, and a willingness to work flexible...

Al Habib & Co is seeking a Leasing Agent to manage the full cycle of residential leasing in Muscat. You will generate leads, conduct property viewings, and convert inquiries into signed leases while maximizing occupancy and rental income.You will coordinate with multiple departments to ensure tenancy documentation, collections, and handovers are completed...

Salam Air is seeking an Airport Services Supervisor to oversee the activities of Airport Services agents and the Ground Handler team, ensuring high-quality service for passengers in check-in, boarding, ramp operations and baggage handling.You will lead staff, monitor safety, and coordinate with OCC, immigration and terminal management to maintain smooth...

Green Umbrella Recruitment is seeking a Logistics & Supply Chain Manager/Supervisor in Oman to oversee export logistics for gypsum and chromite. You will ensure timely, cost-effective delivery to international clients, coordinating with mining companies, ports, and shipping agents.The role requires a Bachelor’s degree and at least five years of relevant...