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ResponsibilitiesHandle inbound and outbound customer callsRespond to customer emails and approved digital channelsIdentify and understand customer issuesPerform first-level troubleshootingCreate and update incidents service requests in BMC HelixCategorize and prioritize tickets correctlyFollow approved troubleshooting procedures and knowledge...

Join the Most International Company in the World- DHL Express Oman DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 200 passionate professionals dedicated toConnecting People and Changing Livesthrough express delivery...

POSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

St. Regis in Oman is seeking a front desk/guest services professional to answer calls, process guest requests, and assist with services such as wake-up calls, messages, and internet access.The role includes operating the switchboard, coordinating with bell staff, and ensuring guest satisfaction in a luxury hotel setting. Responsibilities emphasize...

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...

DHL Express Oman is seeking a Retail Agent to join a dynamic team delivering reliable express services for global brands. Open exclusively to Omani nationals, the role requires a grade 10 or equivalent and 1–3 years in customer service, retail, or logistics, with cash handling experience a plus.The ideal candidate will be detail-oriented, fluent in English...

St. Regis Hotels & Resorts in Muscat invites applications for a Front Desk/Guest Services role. You will answer, log, and relay guest calls and requests, operate the switchboard, and assist guests with wake-up calls, messages, and internet access.You will coordinate with bell staff, maintain a professional appearance, protect assets, and uphold Marriott...

Additional Information Job Number 26106880 Job Category Rooms & Guest Services Operations Location Al Mouj, Muscat, Oman, Oman, VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process...

Description POSITION SUMMARY   Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor...

Description POSITION SUMMARY   Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

Build the sovereign, Arabic and English AI features citizens actually use, from RAG and agents to production grade LLM applications running on premises.RQMNA engineers the intelligent, sovereign platforms that modernize how governments and large enterprises serve their people.We are hiring a Senior AI Engineer, on site in Muscat, to build the generative AI...

Build the long running, cross system processes a government runs on with Flowable, from BPMN orchestration, CMMN cases, to DMN decisions, increasingly with AI agents in the loop. RQMNA builds the sovereign digital infrastructure that powers government and enterprise services at the scale of a country. We are hiring a Senior Flowable Developer, on site in...

NTG is seeking a Senior Flowable Developer to work on-site in Muscat. You will design and build automated processes that power government services using Flowable.The ideal candidate has direct experience with Flowable BPMN, CMMN, and DMN, along with strong Java development skills. The role involves creating user-friendly process models and integrating AI...

A leading hotel chain in Muscat is seeking a dedicated Front Desk Agent to provide outstanding customer service and ensure seamless guest experiences. Responsibilities include welcoming guests, managing check-ins and check-outs, addressing guest inquiries, and maintaining vital hotel information. Ideal candidates should have experience in hospitality, strong...

St. Regis in Muscat seeks a Reservation Agent to handle reservations via phone, fax, or email, confirm room availability and rates, and document guest requests. The role includes explaining policies, accommodating special requests, and maintaining confidentiality while delivering attentive service.The ideal candidate will input data into the reservation...

Purpose Support the development and continuous improvement of academic and institutional resources through AI digital tools databases and structured information systems Key Responsibilities Develop organize and maintain structured academic resources in line with curriculum frameworks and quality standards Apply AI-assisted tools and structured prompts to...

Green Umbrella Recruitment is seeking a Logistics & Supply Chain Manager/Supervisor in Oman to oversee export logistics for gypsum and chromite. You will ensure timely, cost-effective delivery to international clients, coordinating with mining companies, ports, and shipping agents.The role requires a Bachelor’s degree and at least five years of relevant...

Aloft is seeking a courteous Front Desk Agent to assist staff with expediting payment issues, confirm reservations, check-in guests, and issue room keys. You will review shift logs, balance cash, coordinate with housekeeping, and ensure high standards of service while maintaining confidentiality and professional appearance.This role requires clear...

Confidential Company in Oman seeks a Travel Ticketing Executive with Gulf experience and IATA certification to manage international reservations and fare construction across multiple CRS platforms. The role involves coordinating with IATA/non‑IATA agents, walk‑in customers, and airline sales executives to ensure accurate tickets and high service...

Job Description Must have Skills : Architecture (Strong), Cloud architecture (Strong), Technology Architect - Data Architecture (Strong), Technology Architect - Generative AI, Experience: 12+ Years Role Overview We are seeking a seasoned Enterprise & Solution Architect with strong cross-domain expertise and deep technology capabilities to drive large-scale...