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**About this opportunity:**We are looking for a Managed Service Delivery Manager (MSDM) to take accountability for the operational and financial performance of assigned managed services accounts. In this role, you will lead cross-functional delivery teams to meet contractual commitments and agreed service levels while driving customer satisfaction,...

Ericsson in Muscat, Oman, is seeking a Managed Service Delivery Manager to lead end-to-end delivery of assigned managed services accounts, ensuring contractual commitments, SLAs, and WLAs are met. The role focuses on customer satisfaction, operational efficiency, and continuous improvement while coordinating cross-functional teams and service providers.The...