guest services agent

The Ritz-Carlton Hotel Company, L.L.C. is seeking a dedicated guest service associate to manage guest requests and provide information on property amenities. The role requires clear communication and a professional demeanor.The position is full-time and based in Al Buraymi Governorate, Oman. Ideal candidates should have a high school diploma. No prior...

Additional Information Job Number 26063307 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Amaala, Tabuk, Amaala, Saudi Arabia, Saudi Arabia Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

St. Regis in Oman is seeking a front desk/guest services professional to answer calls, process guest requests, and assist with services such as wake-up calls, messages, and internet access.The role includes operating the switchboard, coordinating with bell staff, and ensuring guest satisfaction in a luxury hotel setting. Responsibilities emphasize...

DescriptionAbout Us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

Guest Services CoordinatorAs a Guest Services Coordinator for our luxury hotel in Nizwa you will be responsible for providing exceptional customer service to our guests from all over the world. Your primary role will be to act as a liaison between guests and hotel staff ensuring that all their needs are met and any issues are resolved promptly. You will also...

DHL Express Oman is seeking a Retail Agent to join a dynamic team delivering reliable express services for global brands. Open exclusively to Omani nationals, the role requires a grade 10 or equivalent and 1–3 years in customer service, retail, or logistics, with cash handling experience a plus.The ideal candidate will be detail-oriented, fluent in English...

Miraval The Red Sea is seeking a Reservation Agent (Saudi National) to be the voice of the property. You will handle inquiries, guide guests through bookings, and coordinate pre‑arrival planning with a focus on wellbeing hospitality.Fluent in Arabic and English, you will use Opera PMS and MS Office to manage reservations, maintain accurate records, and...

Mandarin Oriental Hotel Group in Muscat seeks a dedicated Housekeeping Attendant to maintain cleanliness of guest corridors, pantries, storage and back-of-house areas, and to support linen delivery.You will ensure guest requests are fulfilled professionally, assist with linen handling, and contribute to a welcoming environment while upholding MO...

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...

Jumeirah Group in Al Buraymi Governorate, Oman is looking for a Sales Agent for their Food & Beverage Department. The ideal candidate will support guests in their dining experience, address questions, and ensure satisfaction.The position requires strong communication skills, knowledge of food pairings, and the ability to multitask under pressure. Benefits...

Merex Investment Group is seeking a Sales Agent for the Food & Beverage Department. The role involves providing guest support, expertise in food and drink pairings, and fulfilling guest requests. Strong communication skills and the ability to multitask are essential.Benefits include an attractive salary, generous F&B benefits, and excellent leave and...

Dubai Holding is looking for a Sales Agent for the Food & Beverage Department. In this role, you will support guests through the food and beverage offerings, ensuring they receive accurate information and assistance with their preferences.The ideal candidate will possess strong communication skills, knowledge of food and drink pairings, and the ability to...

Job SummaryThe Guest Services Executive in hotel operations is involved in ensuring a positive and memorable experience for guests by managing and coordinating various aspects of their stay. The role is pivotal in ensuring a positive guest experience, promoting customer satisfaction, and contributing to the overall success of the hotel.Job Responsibilities...

Hilton in Oman is seeking an Operator to answer guest calls, provide information on hotel services, and deliver warm, memorable experiences for every guest. You’ll handle high call volumes, coordinate with departments, and maintain accurate logs to tailor future stays.The role requires fluent English, a hospitality mindset, and flexibility to work varied...

A luxury hotel group in Oman is seeking a Valet Parker/Driver to deliver exceptional customer service. The role involves safely parking customer vehicles and providing consistent service standards. Ideal candidates should have a relevant degree or diploma in Hospitality or Tourism management and a minimum of 2 years of hotel operations experience. Strong...

THE TEAM As a Guest Services Associate - Front Office, you will be part of the Front Office team at Rosewood Red Sea, reporting to the Front Desk Manager and working closely with Housekeeping, Concierge, Bell & Door, Butler Services, Engineering, and Food & Beverage teams. Together, you will create seamless arrival-to-departure experiences that reflect the...

A luxury hospitality provider in Al Buraymi Governorate is seeking a Service One Agent (Saudi National Talent) in Food & Beverage. The successful candidate will manage incoming calls, handle guest requests, and ensure satisfaction in a 5-star hotel environment. Ideal applicants should have a high school diploma and preferably hold a hospitality diploma with...

A leading retail company in Oman is seeking a dedicated sales associate responsible for generating sales and providing top-notch customer service. The role includes maintaining store standards, ensuring order accuracy, and enhancing guest experiences. Ideal candidates will exhibit a friendly attitude and have a commitment to upholding operational excellence....

A global hospitality leader is seeking a Service One Agent for Jumeirah The Red Sea. Responsibilities include handling guest communications, managing emergencies, and ensuring guest satisfaction. The ideal candidate will have a high school diploma, experience in a 5-star hotel, and cultural sensitivity. The benefits package includes career development...

Jumeirah Group is seeking a Guest Service Executive for the Front Office Department in As Sudiyah, Oman. The role involves ensuring smooth guest check-ins and check-outs, handling payments, and managing reservations. Successful candidates should possess fluency in English and strong interpersonal skills. The position offers full-time hours, attractive salary...