guest services agent

The Ritz-Carlton Hotel Company, L.L.C. is seeking a dedicated guest service associate to manage guest requests and provide information on property amenities. The role requires clear communication and a professional demeanor.The position is full-time and based in Al Buraymi Governorate, Oman. Ideal candidates should have a high school diploma. No prior...

St. Regis Hotels & Resorts in Al Mouj, Muscat, Oman, seeks a Non-Management Front Desk/Guest Services Associate to handle guest calls, requests, and messages. You will operate the telephone switchboard, coordinate wake-up calls, and assist guests with internet access and messages. Dispatch bell/valet staff as needed and follow up to ensure guest...

Company Description At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our...

Additional Information Job Number 26063307 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Amaala, Tabuk, Amaala, Saudi Arabia, Saudi Arabia Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

Additional Information Job Number Job Category Rooms & Guest Services Operations Location Al Mouj, Muscat, OmanVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process...

Description POSITION SUMMARY   Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor...

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...

Mandarin Oriental Hotel Group in Muscat seeks a dedicated Housekeeping Attendant to maintain cleanliness of guest corridors, pantries, storage and back-of-house areas, and to support linen delivery.You will ensure guest requests are fulfilled professionally, assist with linen handling, and contribute to a welcoming environment while upholding MO...

Guest Services CoordinatorAs a Guest Services Coordinator, you will be responsible for providing exceptional customer service to guests at our luxury resort in Khasab. Your primary responsibilities will include greeting guests, providing recommendations for local attractions and activities, making reservations for dining and spa services, and handling any...

Jumeirah Group in Al Buraymi Governorate, Oman is looking for a Sales Agent for their Food & Beverage Department. The ideal candidate will support guests in their dining experience, address questions, and ensure satisfaction.The position requires strong communication skills, knowledge of food pairings, and the ability to multitask under pressure. Benefits...

Sofitel is seeking a Guest Services Coordinator for Housekeeping in Oman to receive, log, and coordinate guest requests, ensuring accurate entry and timely service while maintaining high guest satisfaction.You will record details in the hotel system, confirm arrangements with guests, coordinate with Housekeeping, Front Office, and Engineering, monitor...

Kempinski Hotels SA in Saudi Arabia (Al Khobar) seeks a Director of Rooms to lead the Rooms Division, Front Office and Guest Services. You will ensure smooth operational management, establish standards, and drive guest satisfaction across departments including Housekeeping, Laundry, Spa and Recreation.Responsibilities cover budgeting, revenue optimization,...

Merex Investment Group is seeking a Sales Agent for the Food & Beverage Department. The role involves providing guest support, expertise in food and drink pairings, and fulfilling guest requests. Strong communication skills and the ability to multitask are essential.Benefits include an attractive salary, generous F&B benefits, and excellent leave and...

Dubai Holding is looking for a Sales Agent for the Food & Beverage Department. In this role, you will support guests through the food and beverage offerings, ensuring they receive accurate information and assistance with their preferences.The ideal candidate will possess strong communication skills, knowledge of food and drink pairings, and the ability to...

Job description Crowne Plaza Muscat OCEC is a distinguished five-star hotel located within the iconic Oman Convention and Exhibition Centre in Muscat. Combining modern luxury with traditional Omani hospitality, the hotel offers exceptional accommodation, world-class dining, and state-of-the-art meeting and event facilities. As a preferred destination for...

The Chedi Hegra is seeking a Front Office Agent to deliver warm, efficient, and professional check-in, check-out, and guest services. You will be the primary contact for guests, provide accurate information, handle requests promptly, and support the Front Office team in achieving targets while safeguarding assets. Key responsibilities include welcoming...

The Kempinski Hotel seeks a dedicated service professional responsible for serving food and beverages to guests with courteous, professional and flexible service aligned with hotel standards to maximise guest satisfaction.Responsibilities include adhering to fire, safety and HACCP regulations, guiding the service team, driving sales to the outlet's full...

Hilton in Oman is seeking an Operator to answer guest calls, provide information on hotel services, and deliver warm, memorable experiences for every guest. You’ll handle high call volumes, coordinate with departments, and maintain accurate logs to tailor future stays.The role requires fluent English, a hospitality mindset, and flexibility to work varied...

St. Regis Hotels & Resorts in Muscat, Oman, is seeking a Senior Front Office Manager to oversee all front office functions.Based at Al Mouj, this full-time management role focuses on guest arrival and departure, bell staff, switchboard, guest services, and the front desk, with emphasis on service excellence and financial performance. The successful candidate...

Apparel Group - UAE is seeking a restaurant service assistant in Oman to prepare the dining hall before service, keep it clean and organized, and support guests during meals.Under the captain waiter, you will set up, transport food from kitchen to dining hall, place dishes on tables, replenish water, clear tables, and ensure high hygiene throughout service....