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Responsibilities Handle inbound and outbound customer calls Respond to customer emails and approved digital channels Identify and understand customer issues Perform first-level troubleshooting Create and update incidents service requests in BMC Helix Categorize and prioritize tickets correctly Follow approved troubleshooting procedures and knowledge articles...

Bachelor of Technology/Engineering(Computers), Bachelor of Science(Computers)NationalityOmaniAnyVacancyJob DescriptionWe are looking for IT Helpdesk SupportBachelor's in Computer Science/IT-related field, 3-5 years' relevant experience; strong Windows/MS applications, desktop/laptop/printer and hardware troubleshooting. Microsoft/System Center exposure...

Diyar United Company is seeking a Helpdesk/Customer Support Specialist to handle inbound and outbound calls, respond to emails and digital channels, and resolve end-user issues. You will perform first-level troubleshooting and create/update incidents in BMC Helix, ensuring accurate ticketing and adherence to ITSM processes. The role requires 1–2 years of...

Mohsin Haider Darwish LLC, Corporate Office in Muscat seeks an IT Helpdesk Support professional. You will handle user queries, diagnose hardware/software issues, and ensure desktop/laptop/printer health across offices in Oman.The ideal candidate holds a Bachelor's in Computer Science or related field, with 3–5 years of relevant experience and strong...

Salim Essa Al Harasi & Co. is seeking a CAFM Coordinator in Muscat to define, configure, and test the CAFM system supporting the cultural complex.You will ensure integration with BMS, IoT devices, and metering, and establish helpdesk protocols, asset data structures, and a digital handover for FM go-live. The role covers workflow setup, systems integration,...

Position Summary: Talent Arabia is seeking an experienced and results-driven Service Delivery Manager to join our technology team in Muscat, Oman. In this pivotal full-time leadership role, you will be responsible for overseeing end-to-end IT service delivery, managing cross-functional technical teams and external vendors, and ensuring rigorous compliance...

Line Manager (Job Title): CAFM Manager Project Location: Muscat, Oman Job Summary: The CAFM coordinator will be responsible for defining, configuring, and testing the computer-Aided Facilities Management (CAFM) system to support the operational readiness of the Sayyid Tarik bin Taimur Cultural Complex. The role includes ensuring seamless integration with...

Join the House of AMOUAGE Are you ready to shape exceptional customer experiences and elevate the way we connect with our clients across the House of AMOUAGE? We are looking for a Senior Customer Care Manager to lead and elevate our customer care strategy, ensuring every interaction reflects the excellence, craftsmanship, and distinctive service of...

The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security. Tasks Provide technical...

The Unit Head Procurement & Administration leads both procurement and administration activities to ensure effective sourcing, contracting, vendor management, and delivery of core administrative services. He/She manages RFQ/RFP development, bid evaluation, and contract finalization in alignment with internal policies, Delegation of Authority, and legal...

Job Purpose: Own, operate, modernize, and continuously improve be’ah’s digital infrastructure across hybrid cloud and on-premises environments, including cloud platforms, servers, data center and network infrastructure, connectivity services, identity services, Microsoft 365/Exchange, backup, disaster recovery, business continuity, databases, endpoint...

Job PurposeThe Unit Head Procurement amp Administration leads both procurement and administration activities to ensure effective sourcing contracting vendor management and delivery of core administrative services He She manages RFQ RFP development bid evaluation and contract finalization in alignment with internal policies Delegation of Authority and legal...

**Job Purpose:** The Unit Head – Procurement & Administration leads both procurement and administration activities to ensure effective sourcing, contracting, vendor management, and delivery of core administrative services. He/She manages RFQ/RFP development, bid evaluation, and contract finalization in alignment with internal policies, Delegation of...

**Purpose, Essential Duties and Responsibilities:** - Provide first-line technical support to employees and end-users, including troubleshooting hardware, software, and network issues. - Provide day-to-day technical support to end-users on IT-related issues, including hardware, software, and network problems. - Respond to user queries via email, phone, or...