Accounts Receivable Supervisor

3 weeks ago

Muscat, Muscat, Oman Radisson Blu Hotel - Dubai Waterfront Full time

Oversee the timely preparation and delivery of accurate invoices for all guest accounts, events, and corporate clients.

Ensure all supporting documentation is complete and compliant with company policies.

Work closely with Sales, Events, and Front Office to resolve discrepancies.

Collections & Account Monitoring

Monitor aging reports and follow up on outstanding balances to ensure prompt collections.

Maintain proactive communication with clients regarding payment terms and overdue accounts.

Escalate collection issues as necessary and recommend credit holds when appropriate.

Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.

Prepare monthly AR reports and analysis for management review.

Ensure all records are maintained in line with RHG finance procedures and audit standards.

Supervise and support AR team members, offering guidance and training when needed.

Liaise with internal departments to resolve billing disputes or clarify account balances.

Participate in month-end closing activities and assist in audit preparation.

Strong understanding of accounts receivable processes and credit control.

Meticulous attention to detail and high degree of accuracy.

Excellent written and verbal communication skills.

Proficiency in PMS and financial systems (Opera, Sun, Oracle, etc.).

Strong organizational and time management abilities.

Positive, collaborative mindset with a passion for service and accountability.

Prior experience in hospitality finance is a strong advantage.

Leadership capabilities and ability to coach and develop junior team members.

What Success Looks Like

Invoices are sent on time with minimal errors or disputes.

Outstanding balances are actively managed, and aging remains within acceptable limits.

AR records are clean, accurate, and audit-ready.

Internal teams feel supported, and external clients respect the professionalism of the finance team.

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