
IT-Core Application
4 weeks ago
We have an urgent requirement for IT-Core Application - E-Mandate Project Technical Lead - EChannels Applications Systems for one of our banking clients in Oman.
Required Skills:
- Strong experience in planning, implementation, and administration of EChannels Applications Systems.
- Strong experience in system development, design, and implementation.
- Strong experience in issue resolution & SLA management.
- Strong experience in compliance & security management.
- Strong banking domain experience.
Responsibilities:
- Lead technical discussions and determine the best approach.
- Prepare and design architecture documents.
- Analyze and support reported issues.
- Correctly assign tasks to stakeholders.
- Prepare and share daily/weekly/monthly reports.
- Monitor application environment for availability.
- Represent IT in PWG, PSC meetings, or other meetings.
- Support business in decision-making and changes.
- Ensure system uptime and performance.
Additional Tasks:
- Proactive monitoring and maintenance of MMS Systems.
- Integration/interface with other applications.
- Requirement analysis for projects/enhancements related to the Mandate Management system.
- Issue resolution within the agreed SLA.
- Ensure audit/regulatory/security compliance.
- Management reporting.
- Assist Head – Banking Applications in related areas.
Interaction:
Interact with business users, Mandate Management team, and vendors to handle support, new business requirements, and projects.
Involvement Stages:
- Mandate Management System Architecture.
- Validate and ensure design integrity of new requirements/enhancements.
- Lead and devise solutions for critical requirements like data growth and performance enhancement.
- Maintain system performance at an acceptable level.
- Coordinate with Technical Team Leads for architecture compliance.
- Coordinate with Infrastructure team on data growth and performance analysis.
- Analyze the impact of new business requirements from Mandate Management perspective.
Production Support:
- Provide critical issue support as required.
- Ensure adherence to SLA for issue resolution.
- Regular housekeeping of production & DR servers.
- Conduct root cause analysis for any issues and recommend viable solutions.
- Participate in DR/BCP drills.
- Assist operations team during end-of-day processes.
- Test and deploy security patches.
- Promote patches/enhancements to production as approved by change management process.
Audit Compliance:
- Focus on implementing observations raised by Audit.
- Provide data requirement logic for extraction.
- Provide clarifications and knowledge transfer for product understanding.
Skills Required:
- Design and implementation
- Architecture design
- Security management
- Core banking domain
- Support and issue resolution
- Integration and requirement analysis
- Audit compliance and management
- SLA management and monitoring
Associate
Employment TypeContract
Job FunctionInformation Technology
IndustriesTechnology, Information and Internet
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