IT-Core Application

4 weeks ago


Muscat, Muscat, Oman TAT IT Technolgies Full time
IT-Core Application - E-Mandate Project Technical Lead

We have an urgent requirement for IT-Core Application - E-Mandate Project Technical Lead - EChannels Applications Systems for one of our banking clients in Oman.

Required Skills:

  • Strong experience in planning, implementation, and administration of EChannels Applications Systems.
  • Strong experience in system development, design, and implementation.
  • Strong experience in issue resolution & SLA management.
  • Strong experience in compliance & security management.
  • Strong banking domain experience.

Responsibilities:

  • Lead technical discussions and determine the best approach.
  • Prepare and design architecture documents.
  • Analyze and support reported issues.
  • Correctly assign tasks to stakeholders.
  • Prepare and share daily/weekly/monthly reports.
  • Monitor application environment for availability.
  • Represent IT in PWG, PSC meetings, or other meetings.
  • Support business in decision-making and changes.
  • Ensure system uptime and performance.

Additional Tasks:

  • Proactive monitoring and maintenance of MMS Systems.
  • Integration/interface with other applications.
  • Requirement analysis for projects/enhancements related to the Mandate Management system.
  • Issue resolution within the agreed SLA.
  • Ensure audit/regulatory/security compliance.
  • Management reporting.
  • Assist Head – Banking Applications in related areas.

Interaction:

Interact with business users, Mandate Management team, and vendors to handle support, new business requirements, and projects.

Involvement Stages:

  • Mandate Management System Architecture.
  • Validate and ensure design integrity of new requirements/enhancements.
  • Lead and devise solutions for critical requirements like data growth and performance enhancement.
  • Maintain system performance at an acceptable level.
  • Coordinate with Technical Team Leads for architecture compliance.
  • Coordinate with Infrastructure team on data growth and performance analysis.
  • Analyze the impact of new business requirements from Mandate Management perspective.

Production Support:

  • Provide critical issue support as required.
  • Ensure adherence to SLA for issue resolution.
  • Regular housekeeping of production & DR servers.
  • Conduct root cause analysis for any issues and recommend viable solutions.
  • Participate in DR/BCP drills.
  • Assist operations team during end-of-day processes.
  • Test and deploy security patches.
  • Promote patches/enhancements to production as approved by change management process.

Audit Compliance:

  • Focus on implementing observations raised by Audit.
  • Provide data requirement logic for extraction.
  • Provide clarifications and knowledge transfer for product understanding.

Skills Required:

  • Design and implementation
  • Architecture design
  • Security management
  • Core banking domain
  • Support and issue resolution
  • Integration and requirement analysis
  • Audit compliance and management
  • SLA management and monitoring
Seniority Level

Associate

Employment Type

Contract

Job Function

Information Technology

Industries

Technology, Information and Internet

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