Head of PMO

The Head of Project Management Office (PMO) plans, facilitates, and ensures the timely delivery of all bank-wide Projects to meet the bank s objectives. He/ She develops and ensures adherence to the project governance framework while also ensuring proper controls are in place for the successful execution of the transformation agenda.

Key Accountabilities:

• Leads project execution, ensuring accountability, meeting deadlines for high-priority, cross-functional projects.
• Provides continuous support, feedback, and periodic progress reports using key performance indicators.
• Manages project reporting, assists with resource management and mediation during resourcing challenges.
• Offers guidance and assistance to various departments managing their own projects.
• Sets rules for proper prioritization of business demands for projects and change requests.
• Identifies capacity vs. demand, aligns priorities with the strategy in collaboration with business owners.
• Works on defining priorities and strategy alignment with business owners.
• Supports line managers in project co-sponsoring responsibilities.
• Provides macro-level oversight across all projects to ensure proper management and delivery across the bank.
• Submits reports to steering committees and management committees, supporting cross-functional activities.
• Identifies overall project risks and develops strategies for risk mitigation. Especially on risks impacting several projects
• Monitors and evaluates project performance against approved scope, schedule, quality, and costs baselines.
• Maintains metrics to measure project performance and enforces standards.
• Tracks and reviews cross-dependences between projects and highlights them to the right committees.
• Keeps management and project stakeholders informed through regular reports and updates.
• Escalates risks and project performance observations to management, engaging concerned stakeholders and control functions during process implementation.
• Supports digital transformation and collaborates closely with the IT Function.
• Provides oversight and support for system planning, testing, and deployment.
• Submits required inputs, documents, and supports the design and implementation of training programs.
• Serves as the bank s authority on project management best practices, maintaining the bank's Project Management and Governance framework, standards, and tools & templates.
• Provides project templates and tools as the official source within the bank.
• Ensures all project governance, including the framework, policies, processes, tools, and reporting, complies with regulations.
• Offers advice on project-related matters and issues across the organization as required.

Qualifications and Experience:

• Bachelor s degree in Project Management, a related IT field, or a Business Degree is required. Master's Degree in a related area is highly preferred.
• Holding a Project Management Professional (PMP) certification / Prince 2 Practitioner or its equivalent is required, and additional certifications is highly preferred.
• SAFe Agile, Scrum, and/or DevOps Certification is an advantage.
• A minimum of 10 years of experience in Project Management within a banking context, including 5 years of team management/leadership, is required.
• Proficiency in executing projects using diverse project management methodologies is expected.
• Team leadership experience is essential.
• Demonstrated success in leading successful banking projects is a must.

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