Sales Lead

5 days ago

Muscat, Muscat, Oman Oman Investment Authority Full time

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Role Objective:

The Freight Forwarding Sales Manager is responsible for driving business growth by developing client relationships, managing the end-to-end sales cycle, and achieving sales targets within the freight forwarding industry. The role requires expertise in logistics, supply chain management, and business development, with strong communication, negotiation, and strategic planning skills.

Key Responsibilities & Accountabilities:

Strategic:
  • Develop new business opportunities with existing clients and identify areas for improvement to meet sales targets.
  • Manage the end-to-end sales cycle, from lead generation to post-go-live review.
  • Collaborate with sales team members to identify and grow opportunities.
  • Develop and manage sales pipelines and strategies to maximize growth potential.
  • Ensure compliance with CRM systems to track sales performance.
Operational:
  • Act as a liaison between Commercial and Operations teams to review pricing, market penetration, and service Key Performance Indicators (KPIs).
  • Assist with challenging client requests and escalate issues when needed.
  • Ensure clients are onboarded and retained through effective communication and relationship management.
  • Participate in management and supervisory meetings as required.
  • Conduct periodic reporting as confirmed by the Commercial Director.
People:
  • Build and maintain strong relationships with clients through excellent customer service.
  • Work cross-functionally with internal teams to ensure efficient operations.
  • Help in leadership development within the Commercial team.
  • Provide objective assessments for performance measurement.
Education & Qualifications:
  • Bachelor's degree in a related field, such as Business Administration or Marketing. No specific professional qualifications required.
Experience:
  • 5+ years of experience in a busy service-based sales environment, preferably logistics-related.
  • Experience in managing customer relationships and driving business growth.
Functional Skills:
  • Strong knowledge of customer service, communication, and organizational skills.
  • Effective written and oral communication across cross-functional teams.
  • Strong influencing and negotiation skills.
  • Proficiency in MS Office (Excel, Word) and CRM systems.
  • Proven ability to provide accurate and timely reporting.
Behavioral Skills:
  • Excellent interpersonal and facilitation skills.
  • Ability to manage multiple priorities and deliver high-quality outcomes under pressure.
  • Strong problem-solving and decision-making capabilities.
  • Ability to prioritize tasks and meet deadlines effectively.

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