Relationship Manager SME Liabilities – ahli Islamic

7 days ago

Salalah, Dhofar, Oman Ahli Bank Full time
SUMMARY OF ROLE
Responsible for acquiring new Islamic SME liability customers, expanding the liability portfolio, and managing existing customer relationships. The role ensures sales targets are met through effective relationship management, promotion of Islamic banking products, and adherence to Sharia-compliant practices.

KEY RESPONSIBILITIES
Customer Acquisition & Portfolio Growth
  • Identify and acquire new Islamic SME liability customers in line with business objectives and profitability goals.
  • Conduct prospecting activities through field visits, networking, referrals, and lead conversion.
  • Promote and sell Islamic liability products including current accounts, Mudarabah accounts, and customized cash management solutions.
  • Achieve assigned targets related to liability growth, new accounts, and customer onboarding.
  • Maintain a robust sales pipeline and update progress in CRM or relevant tracking tools.
Relationship Management
  • Manage a portfolio of existing Islamic SME clients, ensuring relationship continuity and account profitability.
  • Conduct regular relationship reviews to understand client needs and propose appropriate Sharia-compliant solutions.
  • Serve as the single point of contact for clients, resolving queries and ensuring service excellence.
  • Deepen customer relationships through cross-selling of suitable Islamic banking products and services.
  • Maintain strong personal rapport and trust with SME clients to drive long-term engagement.
Sharia Compliance & Documentation
  • Ensure that all products offered and transactions conducted are fully compliant with Sharia principles.
  • Coordinate with the Sharia team to clarify product features and ensure transparency with clients.
  • Ensure proper documentation and KYC is collected, verified, and maintained in compliance with regulatory and bank standards.
  • Monitor account activity to ensure ethical usage and alignment with Islamic finance guidelines.
Internal Collaboration & Support
  • Coordinate with internal departments including product, operations, compliance, and credit to fulfill client requirements.
  • Work closely with branch teams to support Islamic SME initiatives and align sales efforts.
  • Provide feedback to the product development team on client needs and potential new Islamic liability solutions.
  • Assist in preparing customized proposals or presentations for high-value SME prospects.
Market Awareness & Competitor Insights
  • Stay up to date on market trends, economic conditions, and competitor Islamic offerings.
  • Provide insights and suggestions to management on areas of opportunity or risk within the Islamic SME segment.
  • Identify new business segments or industries for potential acquisition and expansion.
  • Represent Ahli Bank positively in market events, networking sessions, and business community gatherings
Risk Management & Compliance
  • Ensure all client interactions and account handling follow the bank's internal policies and regulatory requirements.
  • Monitor accounts for unusual activity and escalate high-risk or suspicious transactions as per AML guidelines.
  • Proactively manage delinquent or at-risk accounts in coordination with collections and recovery teams.
  • Maintain audit-ready records and support all internal/external audit requirements
Reporting & Performance Monitoring
  • Prepare and submit regular reports on portfolio performance, new acquisitions, and client engagement activities.
  • Track progress against targets and KPIs set by management.
  • Maintain accurate and up-to-date records of all sales activities, client interactions, and follow-ups.
  • Participate in performance review meetings and contribute to business planning
EDUCATION & EXPERIENCE REQUIREMENT
  • Education: Bachelor's degree in Business Administration, Finance, or a related field. Certification in Islamic Banking is preferred.
  • Experience: Minimum 5 years of banking experience, with at least 2 years in SME relationship management or Islamic banking. Proven experience in liability sales and portfolio development is required.
#J-18808-Ljbffr

  • Senior SME Relationship Manager

    6 days ago

    Salalah, Dhofar, Oman beBeeIslamicBanker Full time

    Job Description:SME relationship managers are crucial to expanding our liability portfolio while maintaining strong client relationships. They identify and acquire new Islamic SME liability customers, ensuring sales targets are met through effective relationship management and promotion of Sharia-compliant products.Key Responsibilities:Conduct prospecting...

  • Country Manager

    3 weeks ago

    Salalah, Dhofar, Oman Converge Full time

    The Client:Our client is a leading FMCG brand with a strong legacy across the region. we are on the lookout for a seasoned Country Manager to spearhead their operations, drive growth, and establish a solid footprint in this key market.The Role:As the Country Manager, you will take full ownership of the country's operations, with a focus on delivering...

  • Country Operations Manager

    9 hours ago

    Salalah, Dhofar, Oman beBeeOperations Full time 180,000 - 240,000

    Job Opportunity:Country Operations LeaderSeeking an accomplished professional to oversee country operations, ensuring service excellence and contractual compliance.Lead country-wide operational activities, guaranteeing high-quality delivery and customer satisfaction.Drive operational performance across contracts, adhering to KPIs, SLAs, and HSE...

  • Kitchen Operations Manager

    2 weeks ago

    Salalah, Dhofar, Oman beBeeKitchen Full time

    Job Title: Kitchen Operations ManagerWe are seeking a skilled and experienced Kitchen Operations Manager to join our team.The successful candidate will be responsible for managing the preparation of menu items, ensuring high standards of presentation and hygiene. Key duties include:Menu Preparation: Coordinate the preparation of all menu items, ensuring...

  • Restaurant Manager

    3 weeks ago

    Salalah, Dhofar, Oman Abroad Work Full time

    Restaurant Manager vacancy in Salalah OmanRestaurant ManagerAs a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant located in Salalah. Your main duties will include managing staff, ensuring customer satisfaction, and maintaining the overall quality of service and food. You will also be responsible for creating...

  • Assistant Manager- Outlet

    2 weeks ago

    Salalah, Dhofar, Oman Hyatt Hotels Corporation Full time

    Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning from this has been that persistence and calculated risks pay off.As an Assistant Outlet Manager, you are responsible for achieving the optimum level of guest satisfaction and departmental profitability in an atmosphere of teamwork and high morale....

  • Dining Operations Manager

    2 weeks ago

    Salalah, Dhofar, Oman beBeeHospitality Full time

    Our organization encourages a culture of innovation and continuous learning. We believe that persistence and calculated risks are essential for growth.We are seeking an exceptional leader to oversee the optimal level of guest satisfaction and departmental profitability in a collaborative and high-morale environment. Key responsibilities include:Delivering a...

  • Assistant Manager- Outlet

    1 week ago

    Salalah, Dhofar, Oman Alila Hinu Bay Full time

    As an Assistant Outlet Manager you are responsible to achieve the optimum level of guest satisfaction and departmental profitability in an atmosphere of teamwork and high team morale, whereby your role will include key responsibilities such as- To be committed and dedicate time, effort and attention to offering a food product, which in quality and...

  • Assistant Manager- Outlet

    6 days ago

    Salalah, Dhofar, Oman Hyatt Full time

    As an Assistant Outlet Manager you are responsible to achieve the optimum level of guest satisfaction and departmental profitability in an atmosphere of teamwork and high team morale, whereby your role will include key responsibilities such as-To be committed and dedicate time, effort and attention to offering a food product, which in quality and...

  • Civil Project Manager Oil and Energy Contracting

    4 weeks ago

    Salalah, Dhofar, Oman Bashair Gulf Duqm Projects LLC Full time

    Bachelor of Technology/Engineering(Civil)NationalityAny NationalityAnyVacancy1 VacancyJob DescriptionOversee the planning, execution, and monitoring of civil engineering projects within the oil and energy sector, ensuring compliance with industry standards and regulations.Coordinate with multidisciplinary teams and stakeholders to align project goals,...